OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[teenytootsies0]

I am using Chrome.

[marymarcel]

Originally Posted by teenytootsies0

I am using Chrome.

Hi teenytootsies0

Are you still having the problem to not stay on line?

Did you try the link and the suggestions I gave you in this post?
http://r1.slashkey.com/forum/showthr...10#post6475410

Please check if your chrome browser is up to date and also if you have any pending update for Windows or Mac in case you use it.

[teenytootsies0]

No. Still won't load friends. I keep trying different things and have done everything suggested. I used Chrome.

[marymarcel]

Originally Posted by teenytootsies0

No. Still won't load friends. I keep trying different things and have done everything suggested. I used Chrome.

Ok.

For the friends lists not loading, please be sure 3rd party cookies are still allowed in your browser.

You have instructions on how to check and allow them in the following link:
http://r1.slashkey.com/forum/showthread.php?t=625118

If you make any change or update, please close everything and then restart your computer.

If that doesnt work for you, then try another updated browser with 3rd party cookies allowed for it.

[bbarksda]

I keep getting blocked and I am not even playing the game. Any Ideas?

[Taz D]

Originally Posted by bbarksda

I keep getting blocked and I am not even playing the game. Any Ideas?

Hi bbarksda,
I moved your post to the loading problems thread. If you are being blocked then it is Facebook that is blocking you. You are not doing anything related to the game, such as getting gifts from the free gift sites?

If Facebook is blocking you and you are not playing the game, then you are not being blocked for the game. You may be getting blocked for something else.

[laditz]

Please fix the fish farms or allow us to go back to finish work after getting booted, fish farms boot us then once we go back and do the farm if we get booted again it will not take us back to the job.

[Taz D]

Originally Posted by laditz

Please fix the fish farms or allow us to go back to finish work after getting booted, fish farms boot us then once we go back and do the farm if we get booted again it will not take us back to the job.

Hi laditz,
There isn't anything that can be fixed with those as the problem is and has always been too much data to be saved when you work those fast. When the red numbers on the save button get too high then your computer freezes because there is too much data to be transferred.

Try not working those heaviliy layered fish farms so fast. Keep an eye on the red numbers that show on the save button and when they start climbing up then stop long enough for the numbers to come back down.

[rjfxvii]

Why am I getting an error message on Chrome that says my browser doesn't support WebGL?

[marymarcel]

Originally Posted by rjfxvii

Why am I getting an error message on Chrome that says my browser doesn't support WebGL?

Hi rjfxvii

This usually happens when the browser encounters an error and "thinks" WebGL is disabled.

Most of the time, it is while or after working heavy worked farms, specially full of water items.

You can close your browser for a few minutes and then reopen it and see if the problem is fixed.
If not, then restart your compurter.

If nothings helps you, then clear your browser cache. The first time you load the game after the clearing, it will load slowly as all graphics have to be loaded again.

There are instructions on how to clear browsers cache in the following link:
http://r1.slashkey.com/forum/showthread.php?t=421890