OFFICIAL Neighbors, Super Neighbors, & Buddies

[marymarcel]

Originally Posted by KoalaBear777

Hi, I set my unavailable status for one day, and even though that day has expired, I can't undo it. It still shows me as Red. When I click on my avatar and set it to I'm Available, it returns "no changes are made to your status". How do I change it?

Hi KoalaBear777

I moved your post to the thread for your problem.

Please clear your memcache, you have the link below the game screen where it says Clear Memcache.
You will see a list of unsettings, close that window and restart the game.

Then follow these instructions and see if they work for you:

• Log into the website and load your game.
  
  
• Then click on your Avatar so that you see the Avatar menu.
  
  
• Scroll down and click on Set Unavailable.
  
  
  
  
  
• You will then see the Edit your Availability window, if the time has not run out yet you will see the date it is currently set for, towards the bottom of the window.
  
  
  
  
  
• If at this point the date is still correct you can just click on the red X to close the window and it will remain set as it was.
  
  
• To change your status back to Available, click on the drop down arrow and then click on the I'm Available option at the top of the list:
  
  
  
  
  
• To confirm the setting, click on the green check mark.
  To cancel the change click on the red X instead.
  
  
• When you change your status back to I'm Available, you will then see your background colour change back to normal in the Neighbour bar.