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  #991  
Old Aug 03 2024, 09:44 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
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Default
Quote:
Originally Posted by LisaScobee View Post
You're not understanding. I purchased 250 Farm Cash on 8/2/2024 and I have NOT been charged for the purchase. I can't show you a screenshot of what I see because it contains sensitive information.
Hi Lisa,
According to our data that purchase of Farm Cash didn't complete. You can check your Account/Farm Cash Activity Log to see that it isn't listed there.

Do you have a notice above your game about an uncompleted purchase?


You previous purchase of the Farm Pass however does show in our data for you.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #992  
Old Aug 03 2024, 01:28 PM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 693
Angry
Quote:
Originally Posted by Taz D View Post
Hi Lisa,
According to our data that purchase of Farm Cash didn't complete. You can check your Account/Farm Cash Activity Log to see that it isn't listed there.

Do you have a notice above your game about an uncompleted purchase?

No
You previous purchase of the Farm Pass however does show in our data for you.
Where is the Farm Cash for this transaction ID: 45360041HH088640S

This was JUST taken:

Attached Images
File Type: jpg Prntscrn.jpg (103.3 KB, 32 views)
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  #993  
Old Aug 03 2024, 02:22 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
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Default
Quote:
Originally Posted by LisaScobee View Post
Where is the Farm Cash for this transaction ID: 45360041HH088640S

This was JUST taken:
Hi Lisa,
I am sorry but we do not see any transaction of that number in your account data nor any recent purchases of Farm Cash. Are you seeing this in your Farm Cash Activity Log in the Account tab above your farms? If not then that transaction did not go through. If you used PayPal for this purchase and it is listed there then I suggest you contact them.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #994  
Old Aug 09 2024, 03:58 PM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 693
Question Daily Goal?
If I "replant" a crop I planted to gain a monthly goal (see attached), will that count?

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  #995  
Old Aug 09 2024, 04:00 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Quote:
Originally Posted by LisaScobee View Post
If I "replant" a crop I planted to gain a monthly goal (see attached), will that count?
Hi Lisa

Yes, it should work for your goal.
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  #996  
Old Aug 09 2024, 04:01 PM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 693
Smile
Quote:
Originally Posted by marymarcel View Post
Hi Lisa

Yes, it should work for your goal.
Thx. Glad I caught you online
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USER ID number is: 1637121091 Build No: 713
Visit my farm!

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  #997  
Old Aug 09 2024, 04:08 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Quote:
Originally Posted by LisaScobee View Post
Thx. Glad I caught you online
You are welcome Lisa
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  #998  
Old Aug 10 2024, 03:03 AM
rjfxvii rjfxvii is offline
 
Join Date: Dec 04 2010
Posts: 32
Default Missing Farm Pass points
Good evening,
I unloaded a train today, which should have garnered me 4 points toward the Farm Pass. However, I was not credited with those points. Please add them to my total.
Thank you,
Rene Ferran
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  #999  
Old Aug 10 2024, 04:51 AM
iceberg iceberg is offline
 
Join Date: Apr 14 2012
Location: Ireland
Posts: 129
Default
Quote:
Originally Posted by rjfxvii View Post
Good evening,
I unloaded a train today, which should have garnered me 4 points toward the Farm Pass. However, I was not credited with those points. Please add them to my total.
Thank you,
Rene Ferran
Oh this is always happening to me when I am asked to do trains n I do them I dont receive the credit
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  #1000  
Old Aug 10 2024, 08:49 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 16,097
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Quote:
Originally Posted by rjfxvii View Post
Good evening,
I unloaded a train today, which should have garnered me 4 points toward the Farm Pass. However, I was not credited with those points. Please add them to my total.
Thank you,
Rene Ferran
Hi rjfxvii

I moved your post to the thread about Farm Pass.

Did you unload your trains after opening the Farm pass?

If you unloaded them before, then you do not get any points.

I'm sorry but there is no way for us to add points to your game.
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