Official Top Post Thread Receiving-sending-exchanging Gifts - Page 61

**Taz D** · #**601** Apr 18 2023, 10:55 PM

Quote:

Originally Posted by Anitacald

I have written for support about five or six times without a reply. I am unable to send gifts and when I exchange them they are right back the same way they were. I did receive a reply through the Forum and did what was suggested. deleting all the gifts from a link that was given to me. My laptop freezes after trying to return gifts and I have to reload. On my desktop I can exchange but when I reload the gifts are back to what they were before. I am getting so frustrated with this not and if it is not resolved I am giving up playing this game. Played for years and never had this problem. Please advise.

Hi Anitacald,
I moved your post to the thread about gifts.
Your previous post about this has been answered and you can find it in this link:
http://www.slashkey.com/forum/showthread.php?t=634722

It can happen more than once that the gifts get stuck. It is a data transfer problem that happens randomly and there isn't any way for them to fix it.
It could be that your laptop does not meet minimum requirements or you have too many things running at the same time while working gifts that is causing it to freeze up.

jerry63925 · #**602** Apr 19 2023, 07:21 PM

i get this when trying to send gifts Invalid access_token yes i cleaned out my gifts

**marymarcel** · #**603** Apr 19 2023, 07:46 PM

Quote:

Originally Posted by jerry63925

i get this when trying to send gifts Invalid access_token yes i cleaned out my gifts

Hi jerry

I moved your post to the thread about Gifts.

Please clear your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen you farms and try to send gifts again.
https://apps.facebook.com/farmtown/p...lear_memcached

If that doesnt work for you, then restart your computer and be sure your browser and operation system are up to date.

If nothing works for you, check if you still have 3rd party cookies allowed in your browser.
You have instructions on how to do this in the following link:
http://r1.slashkey.com/forum/showthread.php?t=625118

jerry63925 · #**604** Apr 19 2023, 08:00 PM

couldnt find my O.P but thanks for the help it worked

**marymarcel** · #**605** Apr 19 2023, 08:06 PM

Quote:

Originally Posted by jerry63925

couldnt find my O.P but thanks for the help it worked

Great jerry and thanks for letting us know.

Im sending you a private message.

LisaScobee · #**606** Apr 23 2023, 05:57 PM

Can't accept gifts on new website.

**Taz D** · #**607** Apr 23 2023, 06:05 PM

Quote:

Originally Posted by LisaScobee

Can't accept gifts on new website.

Hi LisaScobee,
I moved your post to the thread about gifts.
Gift sending and receiving is not enabled yet on the website.

LisaScobee · #**608** Apr 23 2023, 06:08 PM

Quote:

Originally Posted by Taz D

Hi LisaScobee,
I moved your post to the thread about gifts.
Gift sending and receiving is not enabled yet on the website.

ETA for this to happen?

**Taz D** · #**609** Apr 23 2023, 06:11 PM

Quote:

Originally Posted by LisaScobee

ETA for this to happen?

Hi LisaScobee,
No. Depends on when the developers get to it and get it done. They do not tell us when they are going to release anything.

turpdude · #**610** Apr 26 2023, 12:28 AM

I have been unable to receive gifts since the new website was released. I use facebook for this task and can send gifts. I have verified that the gifts I have sent are being received, but when gifts are sent as instructed since the new site was released, they do not show in my requests. Thanks in advance for your assistance.
.