OFFICIAL Facilities and Facility Manager

[Tiger]

Originally Posted by RFMad

I'm having trouble with several products not staying unchecked. I'm trying to have several products in the Pet Cafe loaded that are also loaded in other services. But the products don't stay unchecked. It's the Cinnamon Latte in the Bed and Breakfast, the Brewed Coffee in the Funeral Home and the Gluten Free Muffin in the International Breakfast. I uncheck them in these services and when I go back later, they are checked again.
Can you help me with why they don't stay unchecked?

Hi RFMad,

Could you be trying to only disable the product in only one type of service facility and leave the check mark added in the other type?

When the same product is loaded into more than one type of service facility and you remove the check mark in one of them it also removes the check mark in the other type of service facility. If you add the check mark back in one of them, it then also adds the check mark back to both.

For example Cinnamon Latte can be loaded into both the Pet Cafe and the Bed and Breakfast. If you remove the check mark from the Pet Cafe to prevent it loading there, you also disable it from loading into the Bed and Breakfast.
If you were to add the check mark back in either the Pet Cafe or the Bed and Breakfast the check mark gets added back to both services.
Those can not be separated.

To be able to load the Cinnamon Latte into the Bed and Breakfast with the check mark removed in the services, you would have to manually load Cinnamon Latte in the Bed and Breakfast from the facility itself so that it doesn't also load it into the Pet Cafe when you use Load All at the top of the Facility Manager.