OFFICIAL Game Running Slow

[Taz D]

Originally Posted by Poppy559

The game is suddenly very slow and freezes all the time, especially when navigating between farms.

I have done all the troubleshooting and cleared all the caches, no other programs running or tabs open, used a different browser, and restarted. And it's NOT my internet.

I see other people are also complaining and it cannot be all our internets.

I hope the moderators and devs will take us seriously and at very least investigate what the issue could be rather than just giving us the usual cookie cutter response.

Hi Poppy,
What you see in this thread is spread over years and no others at this time.
First you need to understand that your internet connection to your service provider can be just fine with no problems. However, your game data has to go through many links in between you and the game servers. Any one of those links can be have excessive traffic or have a problem that can slow down the transfer to and from the servers for you which can cause you game to be slow and freeze a lot.
Slashkey does not own, control or monitor those links between you and the servers, so the only thing you can do is wait and hope that whoever owns those links realizes they have a problem and can get it back to normal. You may not have anything else slow only because your path to those other locations are different after the signal leaves your service provider. I am sorry but there is nothing we or the developers can do to help with this.