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  #251  
Old Dec 01 2024, 08:58 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
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Originally Posted by *Country Girl View Post
Not sure if this is the correct place to post this as the forum is vey confusing for me. Are the camels in the store for 45,000 coins the ones we are to put in the stable? Or are you going to release an cheaper version of the camel? There is no 'question mark' in a box in the top right corner of the camel to say it goes in the stable. This is why I am thinking you are going to release a different camel.
.....Ann
Hi Ann,
No there will not be a different camel. There isn't a question mark on it because they have not completed the release. This is only preliminary things they released early so we could get a head start.
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Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #252  
Old Dec 03 2024, 12:18 AM
Zany Clover Zany Clover is offline
 
Join Date: May 29 2009
Posts: 52
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USER ID number is: 1348106720. I just bot the superstable and purchased 600 camels. Then I tried moving them to storage since I wanted to move the stable to another farm; it's on farm 19. It showed them all gone, but when I looked in the animals stored there were only 350. I ran the memcache cleaner & there were still only 350. I had recently cleaned the Firefox browser. So I put those 350 back so you can see them in the superstable. Please, please help me get the missing 250 camels back; as you know, they cost me 11,250,000 coins. Shirley Hancock alias Zany Clover - email address removed by a moderator. Thanks!

Last edited by marymarcel; Dec 03 2024 at 06:45 AM.
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  #253  
Old Dec 03 2024, 06:48 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Quote:
Originally Posted by Zany Clover View Post
USER ID number is: 1348106720. I just bot the superstable and purchased 600 camels. Then I tried moving them to storage since I wanted to move the stable to another farm; it's on farm 19. It showed them all gone, but when I looked in the animals stored there were only 350. I ran the memcache cleaner & there were still only 350. I had recently cleaned the Firefox browser. So I put those 350 back so you can see them in the superstable. Please, please help me get the missing 250 camels back; as you know, they cost me 11,250,000 coins. Shirley Hancock alias Zany Clover - email address removed by a moderator. Thanks!
Hi Zany Clover

I removed your email address from your post, it is not good to post it in a public forum and we only need your user id number.

As camels are a coins, we do not have data to check into this. I can only see you have 350 in the Stable.

If you wish, please contact Support. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
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  #254  
Old Dec 03 2024, 05:42 PM
Zany Clover Zany Clover is offline
 
Join Date: May 29 2009
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Hey, Taz -- I put a post here last night about losing 250 camels when I moved the 600 I'd bought and put in a super stable to storage -- and I had plenty of room in storage---only 350 made it to storage.....I wanted to put the super stable on another farm. Now I can't find my original post and thought this was the correct place for it. Sorry. I hope you found or can either give me 250 more camels or pay me for the lost ones and I'll buy some more. Thanks - Zany Clover / Shirley Hancock. I'd also posted my email last night. Appreciate all you do!
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  #255  
Old Dec 03 2024, 05:46 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Quote:
Originally Posted by Zany Clover View Post
Hey, Taz -- I put a post here last night about losing 250 camels when I moved the 600 I'd bought and put in a super stable to storage -- and I had plenty of room in storage---only 350 made it to storage.....I wanted to put the super stable on another farm. Now I can't find my original post and thought this was the correct place for it. Sorry. I hope you found or can either give me 250 more camels or pay me for the lost ones and I'll buy some more. Thanks - Zany Clover / Shirley Hancock. I'd also posted my email last night. Appreciate all you do!
Hi Zany Clover

I answered you in the post just above your last one.
https://www.slashkey.com/forum/showt...10#post6598610

When you do not find your post or the possible responses please check this thread:
https://www.slashkey.com/forum/showthread.php?t=594766
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  #256  
Old Dec 04 2024, 08:27 AM
Early Girl Early Girl is offline
 
Join Date: Jun 15 2009
Posts: 218
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Hi, I am trying to catch up with my animal facilities. I added all 6 to my Farm 45, and put in the 300 animals in each. I refreshed the farm, and the dairy, chicken coop, wool shed and rabbit ones disappeared along with the 300 of each animal I had put into it. I have cleared my meme, and refreshed the game. Is there anything else for me to try because I still 5 farms to finish. Thanks
https://apps.slashkey.com/farmtown/p...420&farm_ix=44
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  #257  
Old Dec 04 2024, 09:10 AM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by Early Girl View Post
Hi, I am trying to catch up with my animal facilities. I added all 6 to my Farm 45, and put in the 300 animals in each. I refreshed the farm, and the dairy, chicken coop, wool shed and rabbit ones disappeared along with the 300 of each animal I had put into it. I have cleared my meme, and refreshed the game. Is there anything else for me to try because I still 5 farms to finish. Thanks
https://apps.slashkey.com/farmtown/p...420&farm_ix=44
Hi Early Girl,

It looks like you have had some problems with that farm and a few others I looked at. That can happen by having too much on them at some point.

I can see a wool shed on farm 45, it's right down the bottom of the farm next to the pigsty.

If it was my farm, I would probably delete all the crops and flowers left on it, reload a few times and make sure no more appeared so you are left with just the few facilities and animal sheds. Then you can try placing one of the missing coin animals sheds on it, open it check to see if there animals in it.

If that doesn't disappear then you can try adding more of the animal sheds you need and then add what else you want back on that farm. When you do, please keep in mind that the more that is put on a farm, the more likely things can go missing.
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  #258  
Old Dec 04 2024, 09:22 AM
Early Girl Early Girl is offline
 
Join Date: Jun 15 2009
Posts: 218
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Thanks Mary. I haven't had a problem on any of my other farms, and since you looked, you can see there really isn't much on this one at all. Regardless, I did say the wool shed when I should have said the stable (not super stable). I made sure earlier I had all 6 buildings on farms 41-43. I didn't not have any problem. Of course I cleared the meme and refreshed - multiple times. Guess I will just need to re-buy all the coin buildings as well as all the animals? And contact Support regarding the stable? Finally, since you found multiple problems, is there a way to get the list you see, since I don't seem to be having any other problems. Thanks
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  #259  
Old Dec 04 2024, 09:39 AM
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Tiger Tiger is offline
 
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Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by Early Girl View Post
Thanks Mary. I haven't had a problem on any of my other farms, and since you looked, you can see there really isn't much on this one at all. Regardless, I did say the wool shed when I should have said the stable (not super stable). I made sure earlier I had all 6 buildings on farms 41-43. I didn't not have any problem. Of course I cleared the meme and refreshed - multiple times. Guess I will just need to re-buy all the coin buildings as well as all the animals? And contact Support regarding the stable? Finally, since you found multiple problems, is there a way to get the list you see, since I don't seem to be having any other problems. Thanks
Hi Early Girl,

You like to overlap crops and put items on top of them. Although that is very popular and is not prevented, it is doing that, that can cause things to go missing at any time.

We don't have data on coin items to know which coin animal sheds or animals you bought that went missing. We are not suggesting that they did not go missing.

You can of course contact the support team and ask them about your issue with missing coin items and animals. Always contact them should any Farm Cash items go missing.

You can check your farms yourself for any problems as you should know what should be on them. For example if you only showed one type of item and can see gaps where there shouldn't be then you will know.
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  #260  
Old Dec 04 2024, 09:49 AM
Early Girl Early Girl is offline
 
Join Date: Jun 15 2009
Posts: 218
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I understand they can't do anything about the coin items. Ran into the same problem one other time when we changed from Flash. Not a big deal. I do find it amazing that after all this time, the game still hasn't been able to correct the problem with flowers. I did 3 other farms that are similar, yet the only one I have a problem on is the one with Champa. That is neither here nor there though. I will contact them about the stable. Thanks for your help. I knew it had to be my fault somehow.
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