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Old Jun 15 2024, 08:21 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 16,069
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Originally Posted by pdsegida View Post
I put my fodder back into storage and would like a refund (I bought 2, misunderstanding which one I needed more of) I would like to get another supplement instead. Like others I would like to see a better output. I am constantly out of milk and eggs. Thanks for any help
Hi pdsegida

I moved your post to the thread about Refunds.

We can't do refunds through the forums so you have to contact Support. Please explain them you are only asking a refund for 1 of the new factories and why.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
  #2  
Old Jun 15 2024, 11:14 PM
pdsegida pdsegida is offline
 
Join Date: May 29 2011
Posts: 29
Default thank you

thank you for replying to me and giving the right directions on where to go.
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