OFFICIAL Problems with crops and products disappearing from Storage

[Taz D]

Originally Posted by Addicted Jim

Sure hope this is the place to get help with this. Yesterday, 5/24, I refilled all of my factories and noticed that some had not gone to 100% as normal. I checked the factory and the first product that was "insufficient amount" was Rubber Sheets. I have not run out of Rubber Sheets in many years, so I checked further. On the specific item list, the inventory says I have between 16,000 and 150,000 Rubber Sheets (the number changes from time to time). However, when I check the inventory for Rubber Sheets specifically, it tells me I have 0. This also happened with Copper Ore. While I have run out of Copper Ore upon occasion, I just refilled that to over 500,000 three days ago and am sure I did not run out. I've tried three times to get this to work out, but it's still saying I have 0 Rubber Sheets and 0 Copper Ore. What to do? Thanks.

Hi Addicted Jim,
I have checked your data and according to your storage you have 329,487 copper ore which is not a high amount as the uses for it take a lot of it. You have 20,174 rubber sheets also.
Depending on how many facilities you have using both of those it is very likely you are running out occasionally of both those.
Unfortunately there isn't any thing we can do for this.