HTML5/WebGL: Game Not loading or frequent crashes

[beverduster]

why cant we get into farm town, cant even get on face book, was lucky to get on to the slashkey forms

[marymarcel]

Originally Posted by beverduster

why cant we get into farm town, cant even get on face book, was lucky to get on to the slashkey forms

Hi beverduster

I moved your post to the thread about HTML5

If you cant load Facebook then maybe they are doing changes or updates for facebook or you are having internet issues.

You need to load Facebook properly in order to be able to load the game.

Please reset your router modem for a minute and see if that helps you. Also, restart your computer.

If you still have problems loading facebook, then contact your internet provider to be sure there is no problems with them. If everything is ok, then you will have to wait for a while till Facebook finish whatever they are doing.

[chrisluvsanimals]

Getting the same gray screen as others. Farms not loading

Seems to be browser related. I can load on Vivaldi, Edge and Torch, but not Chrome

[Taz D]

Originally Posted by chrisluvsanimals

Getting the same gray screen as others. Farms not loading

Hi Chrisluvsanimals,
Please check if there is any update for Windows or Mac if you use it, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also check if your browser is updated.

Also there are steps in the first post of this thread to check your computer.



Also make sure you have not added or enabled any extension or new add ons like an ad blocker.

[chrisluvsanimals]

Originally Posted by Taz D

Hi Chrisluvsanimals,
Please check if there is any update for Windows or Mac if you use it, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also check if your browser is updated.

Also there are steps in the first post of this thread to check your computer.



Also make sure you have not added or enabled any extension or new add ons like an ad blocker.

Update was available for Chrome....did the update but still grey screen

[Taz D]

Originally Posted by chrisluvsanimals

Update was available for Chrome....did the update but still grey screen

Hi Chrisluvsanimals,
Try clearing browser cache and memcache, close browser, restart your computer and then see if it will load.
You might try a different browser as well to see if it will load in it.

[chrisluvsanimals]

Originally Posted by Taz D

Hi Chrisluvsanimals,
Try clearing browser cache and memcache, close browser, restart your computer and then see if it will load.
You might try a different browser as well to see if it will load in it.

Cleared browser cache and ran memcache, closed and reopened...same gray screen.

It loads fine on Vivaldi, Torch and Edge (of the browsers I've tried) but not on Chrome or Chrome Canary so it must be a Chrome issue

[Taz D]

Originally Posted by chrisluvsanimals

Cleared browser cache and ran memcache, closed and reopened...same gray screen.

It loads fine on Vivaldi, Torch and Edge (of the browsers I've tried) but not on Chrome or Chrome Canary so it must be a Chrome issue

Hi Chrisluvsanimals,
Does sound like that is it.
Are you on a Windows or Mac computer?

[HILARIOUS]

unable to open new version.

[Taz D]

Originally Posted by HILARIOUS

unable to open new version.

Hi Hilarious,
If you are using Chrome, try a different browser and see if it will load with that. Chrome just did an update today and may be causing problems for some.