OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[Taz D]

Originally Posted by sassy cat

I sure hope I can get help here about BUGS. Ever since the April 20th migration update, I have been getting error pop-ups. 1. disconnected from the server, click green to inter online 2. next pop up, error saving data. some times it will reload and other times it just freezes up. PLEASE help. Thank you Sassy Cat User ID# 1536210898

Hi Sassy cat,
I moved your post to the subject thread about Errors & connecting to mainframe.
This could be any of several things.
Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

Try clearing your memcache and browser cache and see if that helps. After you clear the browser cache it will be slow loading the first time since it has to download all the graphics again.

Please try all the suggestions in the first post of this thread as well as the ones in a link in that post.


The other thing that can cause this would be an internet problem with either a server somewhere along the line being overloaded with traffic or not working right. Between you and the Farm Town servers there are many links in the line through multiple servers including the Faceboook app servers. Any one of those servers or lines having a problem can cause this kind of thing to happen. Unfortunately we have no way to test or control those. If this is the case you will just need to wait it out until they fix the problem.