New Release -- September27th, 2019

[marymarcel]

Originally Posted by Kathy813

Suddenly when I go to look at a neighbor's Trading Warehouse, I am seeing only a blank screen. The neighbor has the brown button but nothing is showing when I click on the neighbor to see what they are selling. Everything was working yesterday.

Hi Kathy

Please click in your neighbor pic and then click in "Refresh Trade Offers" from the menu.

If they still show a beige dot after refreshing then when you click in "Show Trading Warehouse". Be sure you click in Buy Super Facility products button and not in Sell Regular Products as we still dont have full information on this feature.

[SeamsToBeSew]

I'm having this same issue, blank screen on the neighbors trading window. I tried your suggestion, but I see nothing that says refresh trade offers on there menu, or in there trading window.

[Taz D]

Originally Posted by SeamsToBeSew

I'm having this same issue, blank screen on the neighbors trading window. I tried your suggestion, but I see nothing that says refresh trade offers on there menu, or in there trading window.

Hi SeamsToBeSew,
It will be in the top part of the menu when you click on them. It will say "*Refresh Trade Offers" or if you don't have it sorted by trade offers will say "Order by Trade Offers"

[SeamsToBeSew]

Thanks Taz, I see it in the menu now, I tried doing a refresh, hit all 3 of the neighbors that do trading and it's still an issue. They all had the brown button on there profile pictures. I tried my sister who always has trading offers and while she didn't show a brown button, she specifically setup a trade offer, but the brown button didn't appear, she wasn't set in the order for trading, and when I refreshed, it also still shows nothing in there even tho I know there is clearly suppose to be crude oil there.

[Taz D]

Originally Posted by SeamsToBeSew

Thanks Taz, I see it in the menu now, I tried doing a refresh, hit all 3 of the neighbors that do trading and it's still an issue. They all had the brown button on there profile pictures. I tried my sister who always has trading offers and while she didn't show a brown button, she specifically setup a trade offer, but the brown button didn't appear, she wasn't set in the order for trading, and when I refreshed, it also still shows nothing in there even tho I know there is clearly suppose to be crude oil there.

Hi SeamsToBeSew,
If you look immediately after someone has told you they set it up it may not have had time to update for you. Did you try opening it anyway? It would have shown it to you even though the brown dot hadn't shown yet.
You do not have to hit the refresh for each one of those. Hitting it once is enough. I agree that some seem to continue showing the brown dot even after you have gotten something from them. That may be because of the additions they have done and are still working on to get it to all work correctly.
For the blank screen again make sure you are looking at the right tab. The Buy Super Facility Products at the top should be orange. Then if it is on the right tab and still showing blank try closing and reopening it. That has helped me when that happened.

[hilda jean ellis]

this new stuff with the factories works great for me the 15 or 20 people I work but after those the farms won't load up and when they do I spend 5 to 10 minutes in each person farm to get through factories.hope they get this figured out soon..server chat 7 wf 202

[Taz D]

Originally Posted by hilda jean ellis

this new stuff with the factories works great for me the 15 or 20 people I work but after those the farms won't load up and when they do I spend 5 to 10 minutes in each person farm to get through factories.hope they get this figured out soon..server chat 7 wf 202

Hi hilda jean ellis,
The more you work the more memory is used. After those 15 or 20 facility work requests you do and it starts slowing down try closing and restarting your farms and see if that will speed things back up.

[JAXDAW]

Possible bug - I go into trading warehouse and it says I have 4 products to sell to neighbors. I try to sell to one of my neighbors and it says I do not have any products...

[Tiger]

Originally Posted by JAXDAW

Possible bug - I go into trading warehouse and it says I have 4 products to sell to neighbors. I try to sell to one of my neighbors and it says I do not have any products...

Hi JAXDAW,

That can happen if a neighbor has already bought what you were trying to sell. They may have bought it just after you closed your warehouse to sell to a neighbor. Check your warehouse again and see if they have been sold. If it's still showing products to sell, reload and check again.

[hilda jean ellis]

I have done all that even shut my computer down for 5 minutes restarted browser and none of it has done any good at all and I know it's not my computer because it is brand new