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  #1  
Old Jun 01 2023, 05:33 PM
jerry63925 jerry63925 is offline
 
Join Date: Aug 26 2020
Posts: 30
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Quote:
Originally Posted by Taz D View Post
Hi Jerry,
You are going to have to give more details for us to help.
What happens when you try to get your gifts?
Where are you getting the gifts from?
Are you seeing the same gifts over and over in the My Requests?
i go through the process of receiving/ when it comes to resending i get invalid.. soo my gifts stays the same. this has been going on past few day. this evening i cleared my cache opened a new page.. same old same ol then aftere bout 4th try it worked. i do not use web page its a pain and you cant get gifts
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  #2  
Old Jun 01 2023, 05:38 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,895
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Quote:
Originally Posted by jerry63925 View Post
i go through the process of receiving/ when it comes to resending i get invalid.. soo my gifts stays the same. this has been going on past few day. this evening i cleared my cache opened a new page.. same old same ol then aftere bout 4th try it worked. i do not use web page its a pain and you cant get gifts
Hi Jerry,
The resending shouldn't have anything to do with accepting the gifts. If you are having trouble with returning gifts try sending them from the Send Gifts tab in Facebook. No gifts are not set up in the website yet. They are working on it.


Contact Support about this. We can't do anything for this through the forums.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #3  
Old Jun 01 2023, 06:05 PM
jerry63925 jerry63925 is offline
 
Join Date: Aug 26 2020
Posts: 30
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when you accept them then send gifts back itr comes up invalid. then the gifts you received are still there. its always been that way
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  #4  
Old Jun 01 2023, 06:52 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,895
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Quote:
Originally Posted by jerry63925 View Post
when you accept them then send gifts back itr comes up invalid. then the gifts you received are still there. its always been that way
Hi Jerry,
As I said contact Support.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
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