OFFICIAL Receiving-sending-exchanging Gifts

[jerry63925]

i get this when trying to send gifts Invalid access_token yes i cleaned out my gifts

[marymarcel]

Originally Posted by jerry63925

i get this when trying to send gifts Invalid access_token yes i cleaned out my gifts

Hi jerry

I moved your post to the thread about Gifts.

Please clear your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen you farms and try to send gifts again.
https://apps.facebook.com/farmtown/p...lear_memcached

If that doesnt work for you, then restart your computer and be sure your browser and operation system are up to date.

If nothing works for you, check if you still have 3rd party cookies allowed in your browser.
You have instructions on how to do this in the following link:
http://r1.slashkey.com/forum/showthread.php?t=625118

[jerry63925]

Originally Posted by marymarcel

Hi jerry

I moved your post to the thread about Gifts.

Please clear your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen you farms and try to send gifts again.
https://apps.facebook.com/farmtown/p...lear_memcached

If that doesnt work for you, then restart your computer and be sure your browser and operation system are up to date.

If nothing works for you, check if you still have 3rd party cookies allowed in your browser.
You have instructions on how to do this in the following link:
http://r1.slashkey.com/forum/showthread.php?t=625118

WHY do i have keep going through this process every evening with my gifts?

[marymarcel]

Originally Posted by jerry63925

WHY do i have keep going through this process every evening with my gifts?

Hi jerry

After you go through this process every evening, are you allowed to send gifts?

If so, then maybe cookies and pop ups are not being saved and they do not stay allowed in your browser.

Please check that again. Also, if you have other updated browser in your computer, with 3rd party cookies and pop ups allowed, check if you get the same problem.

If nothing works for you, then please contact Support to let them check on your problem. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you cant find the automatic response, then read the following information:
http://r1.slashkey.com/forum/showthread.php?t=644366

[jerry63925]

Originally Posted by marymarcel

Hi jerry

After you go through this process every evening, are you allowed to send gifts?

If so, then maybe cookies and pop ups are not being saved and they do not stay allowed in your browser.

Please check that again. Also, if you have other updated browser in your computer, with 3rd party cookies and pop ups allowed, check if you get the same problem.

If nothing works for you, then please contact Support to let them check on your problem. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you cant find the automatic response, then read the following information:
http://r1.slashkey.com/forum/showthread.php?t=644366

i go through this at least once a week and today is the day again

[marymarcel]

Originally Posted by jerry63925

i go through this at least once a week and today is the day again

Hi jerry

And are you allowed to send the gifts after going through the process?

Please contact Support as I asked you in my previous post and see if they can help you.

[jerry63925]

Originally Posted by marymarcel

Hi jerry

I moved your post to the thread about Gifts.

Please clear your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen you farms and try to send gifts again.
https://apps.facebook.com/farmtown/p...lear_memcached

If that doesnt work for you, then restart your computer and be sure your browser and operation system are up to date.

If nothing works for you, check if you still have 3rd party cookies allowed in your browser.
You have instructions on how to do this in the following link:
http://r1.slashkey.com/forum/showthread.php?t=625118

i appreciate the help but 2 days in a row i have had to do this just so as i could send gifts ..yes its get old

[marymarcel]

Originally Posted by jerry63925

i appreciate the help but 2 days in a row i have had to do this just so as i could send gifts ..yes its get old

Hi jerry

Please contact Support to let them check on your problem. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you cant find the automatic response, then read the following information:
http://r1.slashkey.com/forum/showthread.php?t=644366