OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[SFGeorge]

Hello Taz,
First off,, thanks to you and the team for all the great, hard work you all have done during this migration process. I have been addicted to the game for years now and am very appreciative of your efforts. My question is has your company ever considered giving us a direct link to the game away from the Facebook platform as well as keeping the Facebook game active? Seaport is a game that does just this. I ask because I am labeled a conservative, as are most of the members of our Facebook, Farmtown group, Friends of Coonlady. We conservatives are heavily censored and somewhat restricted in our actions in Facebook. That has now reached the Farmtown platform. Since you brought ships back into the new version I have used the Microsoft alarm clock app when I fill a container on a ship, so I remember to come back and get the next one in a timely manner. Today I am being penalized for that. Upon opening the Microsoft alarm app I received a Facebook message that if I continued to do this I would be blocked. I thought this message must be a mistake. That is a legal Microsoft product that I have been using for months now. I try again to open the timer and get the same message. I now try to go to Farmtown and receive a message that I am "temporarily blocked for going too fast". I have done nothing wrong but have now had your game taken away from me for however long Facebook deems "temporary" to be. I may not spend as much money as your company would like, but I do spend real money on this beloved game. "IF" profits are important to your company and "IF" your company does not mind taking money from us conservatives "then" you are going to have to find a way that we can continue to play your game as the Facebook platform continues to restrict us and ban us. PLEASE, has your company ever considered an independent web site for the game? Do you offer the game on another platform that might tolerate conservatives better? I have hundreds of dollars invested in this enjoyable and addictive game and don't like the idea that someday soon I will no longer be able to play it.
Thanks for listening
George Berlenge

[Taz D]

Originally Posted by SFGeorge

Hello Taz,
First off,, thanks to you and the team for all the great, hard work you all have done during this migration process. I have been addicted to the game for years now and am very appreciative of your efforts. My question is has your company ever considered giving us a direct link to the game away from the Facebook platform as well as keeping the Facebook game active? Seaport is a game that does just this. I ask because I am labeled a conservative, as are most of the members of our Facebook, Farmtown group, Friends of Coonlady. We conservatives are heavily censored and somewhat restricted in our actions in Facebook. That has now reached the Farmtown platform. Since you brought ships back into the new version I have used the Microsoft alarm clock app when I fill a container on a ship, so I remember to come back and get the next one in a timely manner. Today I am being penalized for that. Upon opening the Microsoft alarm app I received a Facebook message that if I continued to do this I would be blocked. I thought this message must be a mistake. That is a legal Microsoft product that I have been using for months now. I try again to open the timer and get the same message. I now try to go to Farmtown and receive a message that I am "temporarily blocked for going too fast". I have done nothing wrong but have now had your game taken away from me for however long Facebook deems "temporary" to be. I may not spend as much money as your company would like, but I do spend real money on this beloved game. "IF" profits are important to your company and "IF" your company does not mind taking money from us conservatives "then" you are going to have to find a way that we can continue to play your game as the Facebook platform continues to restrict us and ban us. PLEASE, has your company ever considered an independent web site for the game? Do you offer the game on another platform that might tolerate conservatives better? I have hundreds of dollars invested in this enjoyable and addictive game and don't like the idea that someday soon I will no longer be able to play it.
Thanks for listening
George Berlenge

Hi George,
First it is not my company. The moderators in the forums are not employees of Slashkey. We are just players like you. We just have access to some tools through here to try to help with any problems you may encounter.
As far as the ships the game does provide notification when a container is completed as long as you leave the game open while preparing them.
For an outside connection to the game, you will need to contact Support about that as I would not know what Slashkey has planned or is capable of doing.
The blocking is because Facebook made changes to the security for posts and there is nothing Slashkey can do about this.



To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366