HTML5/WebGL: Game Not loading or frequent crashes

[chrisluvsanimals]

Originally Posted by Taz D

Hi Chrisluvsanimals,
Try clearing browser cache and memcache, close browser, restart your computer and then see if it will load.
You might try a different browser as well to see if it will load in it.

Cleared browser cache and ran memcache, closed and reopened...same gray screen.

It loads fine on Vivaldi, Torch and Edge (of the browsers I've tried) but not on Chrome or Chrome Canary so it must be a Chrome issue

[Taz D]

Originally Posted by chrisluvsanimals

Cleared browser cache and ran memcache, closed and reopened...same gray screen.

It loads fine on Vivaldi, Torch and Edge (of the browsers I've tried) but not on Chrome or Chrome Canary so it must be a Chrome issue

Hi Chrisluvsanimals,
Does sound like that is it.
Are you on a Windows or Mac computer?

[chrisluvsanimals]

Originally Posted by Taz D

Hi Chrisluvsanimals,
Does sound like that is it.
Are you on a Windows or Mac computer?

Windows 10

[marymarcel]

Originally Posted by chrisluvsanimals

Windows 10

Hi chrisluvsanimals

I had the update for chrome this morning before entering the game. I have been playing most of the day without problems.

This is the new version:
Version 92.0.4515.107 (Build oficial) (64 bits)

Please try to restart your computer again. Then try to load the game. As you have cleared your browser cache and also the game had an update, you will probably have to wait a little more for it to load.

If it doesnt load in 2 minutes or if you get the grey screen, then check to be sure all the suggestions given in the first post of this thread, specially the ones about WebGL