Quote:
Originally Posted by Alaskamom42
About a week ago my Farm Town game quit loading again. It gets to the page with the black screen with the square in it and it quits there. I empties my cache and still nothing. I am so discouraged.
Can someone please help me. I miss my game.
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Hi Alaskamom42,
I have moved your post to the correct thread for your issue.
When your game stopped loading had you made any changes to your browser like adding an extension to it? If you did you may need to change it back to how it was before you couldn't load the game.
If you are not sure if you have checked everything is up to date, please run through the following list and make sure you have already done these:
- Check and make sure you have done all the updates on your computer for OS and drivers.
- Check that your browser of choice is still showing up to date and that cookies and popups are still allowed in that browser. That you are using one of the popular browsers like, Edge/Chrome/Opera/Firefox.
- Disable any extensions added to to your browser as some can prevent the game from loading and also stop the message above your game screen showing.
- Then go to the 1st post on page 1 of this thread. There is more information about what software requirements on a computer will provide optimal game play so you can compare it to what you have. If your computer does not meet those specs or can not be updated there is also information there on how to enable compressed graphics which may help.
- When you try to load the game, make sure you don't have any other tabs or browsers open to the game and you're not doing something like playing music, using other apps, doing any downloading or that any updates are still in progress of being done on your computer.
If after doing those you still can not load the game please supply: - any new information about what you are seeing when you try to load the game if it has changed.
- your user ID which is in the message above your game screen. If you can't see the message there it's also at the top of the send gift page.
- If the FT Console beneath your game screen is open, list any errors it is showing to you and see if WebGL is showing enabled or disabled in that console.
- Let us know what type of computer/laptop you are using (Windows or Mac), what OS and version it has (eg. Windows 10/Mac Sur)
- Which browser you are using and what version it is.