Quote:
Originally Posted by Brace's Hill
After the migration to the new platform, I have not been able to request a boost on my trains or send gifts. The pop up comes up but it will just circle and circle until it times out, over and over. The same with sending gifts. I have tried changing it to "my neighbors" - "those helping me", etc., and have the same result - I can not request a boost - or send guests. I have ran the cleaner numerous times, cleared the cache, restarted my computer over and over, made sure my browser is up to date - tried multiple browsers including but not limited to Chrome, Firefox and Opera. I added a person as a SN for train management and she is not able to request boosts on my farm either. I am at the end of my rope, I've tried everything! At one time I was told I had too many friends, so I cut the number in half - then found out others had TONS more and can boost their trains and send gifts with no problem.
My Farmtown ID was Farm Town ID No 1593594423 the last I knew, and I have been playing since 2009....and I would really like to be able to fully play the game! This is slowing down what I can do, and I am missing out on some Farm Pass things. I would DEEPLY appreciate any help in figuring out what is going on - and hopefully finding a solution! Thanks so much for ALL you all do - I love the game and I know you put a ton of work into making it work....  |
Hi Braces's Hill
Im sorry but this problem has been affecting some farmers and facebook has not fixed this issue yet.
The only things we can suggest you are:
- Be sure your browser and operation system are up to date. After any update it is always better to restart your computer.
- Please check that 3rd party cookies and pop ups are still allowed in your browser. You have instructions if needed in the following thread:
http://r1.slashkey.com/forum/showthread.php?t=625118
- Also, if you have many game friends, try to low them as it seems that Facebook is not loading the friend list if it is very large. We cant tell you how many friends they are allowing but it could be between 250 and 350.
Check if all Farm town friends are still playing the game. If not, you could delete them as Facebook friends.
If they were also your neighbors or you were their neighbor, please read the following information before deleting them as facebook friends:
http://r1.slashkey.com/forum/showthr...06#post3646106