Quote:
Originally Posted by RIAP27
((waves))) Hi Sue!!
Greetings Marymarcel,
I am Sue's SN and neighbor and I see no trees or flowers on 33, and no trees on 4. There used to be a LOT of trees to harvest. How will clearing her cache help in this situation?
I recall a few weeks ago when the flowers and trees vanished off 33. I thought it was just a glitch and told her that. I guess it is more than just a glitch because neither of us see them anymore.
Now on 4 the trees are gone over the last week. I noticed only because I harvest her farms every evening. She told me she put in a ticket to support. Will they be able to restore the trees and flowers?
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Hi RIAP
As far as I know, Sue contacted Support and they have answered her. You know Support answers to the email she sent in the ticket, so she has to check her email and if she doesnt find the response, then check the spam folder.
I only saw flowers on her farm 4 but it seems she is not able to see them.
So she has to clear her browser cache. Instructions in the following link:
http://r1.slashkey.com/forum/showthread.php?t=421890
If she cant do that, then you could log into her account if she shares her credentials with you.
Or you can read the thread and help her to do the clearing.