Updated Chapter 23 - Missing items on the farm

[Double T Dude Ranch]

1. My flowers are missing, how do I get them back?
2. My Facilities or Decorative Buildings are missing!
3. My trees are missing, where did they go?
4. My animals are gone!
5. I have missing crops!
6. I can't see a certain type of crop!
7. How to Search for a Missing Item
8. My Ground Covers are Missing!

Should you need to get back to this post to look for other information:
Each post has a Table of Contents link bottom right of the post, which when you click, will bring you right back here.

[Double T Dude Ranch]

My flowers are missing, how do I get them back?

• This is your preferences icon which you will find top right of your game screen. Click on it and it will open your Preferences window.
  
  Make sure there is a check mark in the box for Show Flowers AND Show Coin Items.
  The Flowers option is for all flowers that can be harvested, not any decorative ones that can not be harvested.
  
  
  
  If a check mark is not in the box for each of those preferences, add them, then click on the green check mark at the bottom of the Preferences window to save the change.
  
  
  
• If you clicked on a flower and used the "Hide" option from the menu OR you used the "Hide Tool" (looks like a closed eye) in the tool box to hide them you need to do one of the following:

  If you only have one farm, you need to click on "Play" to reload your game and the hidden items will show back up.
  
  If you have 2 farms or or more you can refresh your farm instead of clicking on "Play" to reload the whole game. In this case you will see a green grid top left of your game screen titled "SHOW NAMES". Underneath that, each of the rectangles represents one of your farms. The one that is coloured yellow represents the farm you are currently on, click on it and it will reload that farm. Hover over that grid and it will expand so you can see it easier and have a bigger rectangle to click on. Or you can click on "SHOW NAMES" and it will show you a big window listing all your farms. Just click on the name of the farm you want to refresh or go to.

  
  
• Make sure that flowers have not been accidentally placed behind other trees, or larger trees or buildings. Smaller flowers that have “vanished” can be found by moving the trees and buildings around them.
  
  
  
• Check your storage to be sure you did not put them into storage. Flowers can be placed in storage.
  
  
  
• If none of the above help, try clearing your Browser Cache then reload the game and check again for the missing items.

Table of contents

[Double T Dude Ranch]

My Facilities or Decorative Buildings are missing!

• This is your preferences icon which you will find top right of your game screen. Click on it and it will open your Preferences window.
  
  Make sure there is a check mark in the box for ALL of the following AND Show Farm Cash Items AND Show Coin Items.
  
  Show Farm Pass Decors - decorations you earned in the Farm Pass Feature. Currently all Farm Pass Decor are Coin Items.
  Show Seasonal Decors - Any seasonal decorations like Halloween, Easter, Mothers Day, Fathers Day etc. Can be both coin items and Farm Cash Items.
  Show Decorations - Decorations you may have bought from the Farm Decor, Fences, People, Motion, Furniture, Flags, Winter, Fun and Other sections of the Store. Can be both coin items and Farm Cash Items.
  Show Buildings - For decorative buildings and houses that can be bought from the Building section of the Store. Can be both coin items and Farm Cash Items.
  Show Regular Facilities - For Regular Facilities and Non-Workable Facilities. Can be both coin items and Farm Cash Items.
  Show Service Facilities - For Service Facilities. Can be both coin items and Farm Cash Items.
  
  
  
  
  If a check mark is not in the box for each of those preferences, add the ones you need to see, then click on the green check mark at the bottom of the Preferences window to save the change.
  
  
  
• If you clicked on any type of building and used the "Hide" option from the menu OR you used the "Hide Tool"
  (looks like a closed eye) in the tool box to hide them you need to do one of the following:

  If you only have one farm, you need to click on "Play" to reload your game and the hidden items will show back up.
  
  If you have 2 farms or or more you can refresh your farm instead of clicking on "Play" to reload the whole game. In this case you will see a green grid top left of your game screen titled "SHOW NAMES". Underneath that, each of the rectangles represents one of your farms. The one that is coloured yellow represents the farm you are currently on, click on it and it will reload that farm. Hover over that grid and it will expand so you can see it easier and have a bigger rectangle to click on. Or you can click on "SHOW NAMES" and it will show you a big window listing all your farms. Just click on the name of the farm you want to refresh or go to.

  .
  
  
• Check your Item Storage to be sure you did not put them into storage.
  
  
  
• If none of the above help, try clearing your Browser Cache then reload the game and check again for the missing items.
  

Table of contents

[Double T Dude Ranch]

My trees are missing, where did they go?

• This is your preferences icon which you will find top right of your game screen. Click on it and it will open your Preferences window.
  
  Make sure there is a check mark in the box for Show Trees AND Show Coin Items.
  The Trees option is for all trees that can be harvested or chopped, not any decorative ones that can not be harvested.
  
  
  
  
  
• If you clicked on a tree and used the "Hide" option from the menu OR you used the "Hide Tool"
  (looks like a closed eye) in the tool box to hide them you need to do one of the following:

  If you only have one farm, you need to click on "Play" to reload your game and the hidden items will show back up.
  
  If you have 2 farms or or more you can refresh your farm instead of clicking on "Play" to reload the whole game. In this case you will see a green grid top left of your game screen titled "SHOW NAMES". Underneath that, each of the rectangles represents one of your farms. The one that is coloured yellow represents the farm you are currently on, click on it and it will reload that farm. Hover over that grid and it will expand so you can see it easier and have a bigger rectangle to click on. Or you can click on "SHOW NAMES" and it will show you a big window listing all your farms. Just click on the name of the farm you want to refresh or go to.

  
  
• Make sure that trees have not been accidentally placed behind other trees, or larger trees or buildings. Many smaller trees that have “vanished” can be found by moving the trees and buildings around them, the same can be said of flowers.
  
  
  
• Check your Item storage to be sure you did not put them into storage.
  
  
  
• If none of the above help, try clearing your Browser Cache then reload the game and check again for the missing items.
  

Table of contents

[Double T Dude Ranch]

My animals are gone!

• This is your preferences icon which you will find top right of your game screen. Click on it and it will open your Preferences window.
  
  To only search for working animals on your farm (hens, cows, goats, sheep, llama etc) it's best to turn off all the other Show Items as they can be hidden behind or under other Items on the farm.
  
  Remove all the check marks in the upper section of Preferences and leave the check marks on Show Farm Cash Items and Show Coin Items. Some working animals cost coins, some cost Farm Cash.
  
  
  
  If a check mark is not in the box for each of those preferences, add them, then click on the green check mark at the bottom of the Preferences window to save the change.
  
  
  
• The animals may be all at the same spot on the screen on top of each other. This can happen if you click to buy them too fast as animated animals are slow to load unlike decorative animals that can be bought in other sections of the Store or earned in Farm Pass. This can also happen if you have not enabled the Freeze Animals option in preferences as they will be free to wander around your farms.
  
  Open your toolbox and click on the yellow hand to use it then click on an animal and move it to a new spot to see if there is one underneath. When you are done with the tool, click the green man to stop using it. That's not to say that they won't start wandering around on their own while the game is open and maybe end up on top of each other again. But at least you will be able to see them and they will all be accounted for every day when you first log in. To stop the animals from wandering around go to your preferences and add a check mark for "Freeze Animals" then click the green check mark to save.
  
  
  
• Check your Item storage to be sure you did not put them into storage.
  
  
  
• To see your Animal Buildings if you are placing animals to put into Animal Sheds on your farm you will need to enable the Show Animal Buildings option and make sure that Show Farm Cash Items and Show Coin Items still have check marks as there are Animals shed that can be harvested costing both coin and Farm Cash.
  
  
  
  Remember that when you make changes to your Preferences that you need to click on the green check mark at the bottom of the Preferences window to save the change.
  
  
• If none of the above help, try clearing your Browser Cache then reload the game and check again for the missing items..

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[Double T Dude Ranch]

I have missing crops!

• This is your preferences icon which you will find top right of your game screen. Click on it and it will open your Preferences window.
  
  Make sure there is a check mark in the box for Show Crops AND Show Coin Items.
  
  
  
  NOTE: Removing the check mark for Show Crops only hides fields that are planted with crops.
  To hide the plowed and harvested fields as well, remove the check mark for Show Coin Items as well.
  
  Remember that when you make changes to your Preferences that you need to click on the green check mark at the bottom of the Preferences window to save the change.
  
  
  
• If you still can not see your planted crops with Show Crops and Show Coin Items enabled, try reloading your game. You could also try clearing your Browser Cache then reload the game and check again.

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[Double T Dude Ranch]

I can't see a certain type of crop!

Most often when a certain crop isn't visible, you need to try clearing your Browser Cache then reload the game and check again for the missing crops.

NOTE: After you clear your browser cache/history, the first load of Farm Town can be slower due to having to load a fresh set of graphics for everything that is on your farms.

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[Tiger]

How to Search for a Missing Item

• This is your preferences icon which you will find top right of your game screen. Click on it and it will open your Preferences window.
  
  Make sure there is a check mark in the box for ALL of the Items in the red boxes in the picture below AND Show Farm Cash Items AND Show Coin Items.
  
  
  
  
  If a check mark is not in the box for each of those preferences, add them, then click on the green check mark at the bottom of the Preferences window to save the change.
  
  
  
• This is the search tool which you can find in your Toolbox. Click on the Search tool and type in the name of the item you are looking for.
  

  You also have two options in that window to "Highlight matching items" OR to "Hide non-matching items". (The latter is going to be easier for you if you have a lot of items on the farm.). Then click the green check mark.
  
  
  
  All matching items for your search should then be showing, either highlighted or the only things showing on your farm, depending on your choice. When you are done, click on "Show Items" bottom right of your game screen and the rest of your items will be shown again.

  
  
• Also check your Item Storage and see if it is in there. Click on the Storage Icon and click on the Items tab. You can use the drop down filter to search your storage by different types.
  
  
  
• If none of the above help, try clearing your Browser Cache then reload the game and check again for the missing items.
  
  When you have done that, the first time you load your farm it will load slightly slower as all the graphics need some time have to be reloaded.
  
  There are a considerable amount of different Items in Farm Town today than there were in the early days and farm sizes are considerable bigger as well so if you have a huge farm to load with a lot on it, it will be slower to load than a much smaller farm with far less on it.

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[Tiger]

My Ground Covers are Missing!

As of August 2020 there is a new setting in preferences which allows you to show or hide the Ground Covers.

• This is your preferences icon which you will find top right of your game screen. Click on it and it will open your Preferences window.
  
  Make sure there is a check mark in the box for Show ground Covers AND Show FC Items AND Show Coin Items.
  
  The majority of the ground covers and paths in the Paths/Ground section of the store, cost coins.
  
  The exception to this is the Grass with Guidelines where the initial purchase costs Farm Cash then only coins after that. Make sure Show FC Items is enabled if you have never bought the Grass with Guidelines.
  
  
  
  
  
  
  
• If that does not help, try reloading the game or try clearing your Browser Cache then reload the game and check again.

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