OFFICIAL Tools and Fuel

[Taz D]

Originally Posted by AnnieGreenThumb

A little while ago, I bought the 20x20 chainsaw, and then I didn't like it so I sold it. I got my money. It is not in my inventory, but it's still in my toolbox. I still don't like it. Can you make it go away please.USER ID number is: 1763961666

Hi AnnieGreenThumb,
We can not make it go away. Once you buy a tool you have it permanently. This is because any purchases of that tool after the first purchase are for coins. Even if you sell the tool it is still in your toolbox and usable.

If you wish you may contact Support about this, but they will tell you the same thing. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366