OFFICIAL Cargo Ships

[marymarcel]

Originally Posted by RomanticSoul

Hers is the only one doing it. Wish I could attach pictures here without uploading to facebook and posting for all to see. But her Orange ship still says preparing Ship. Altho shows its been worked by several neighbors. And her Blue ship is up to 12 minutes. Mine and My dads stayed at the lower times. all 3 ships are done at the exact same time. So should be 6 minutes to do hers. However hers is the only one that keeps getting the time extended. For what reason I don't know.

Hi RomanticSoul

So the link you posted is from your mom account, correct? It seems there is a problem in the dispatched ships list.


Please contact Support team to let them check on the lists and the orange ship showing as preparing. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366