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  #891  
Old Apr 17 2024, 11:26 PM
iwoeb iwoeb is offline
 
Join Date: Nov 08 2009
Posts: 47
Default gift problem
I cannot store my gifts. I accept them, changing a few to what I want, and accept all. send gifts back to those that are due. But nothing goes into my gifts and I see nothing where the gifts to use should be. and the gifts are back pending for me to accept all over again. but it never works. Has been this way since this afternoon. Please help.
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  #892  
Old Apr 17 2024, 11:28 PM
Taz D's Avatar
Taz D Taz D is offline
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Default
Quote:
Originally Posted by iwoeb View Post
I cannot store my gifts. I accept them, changing a few to what I want, and accept all. send gifts back to those that are due. But nothing goes into my gifts and I see nothing where the gifts to use should be. and the gifts are back pending for me to accept all over again. but it never works. Has been this way since this afternoon. Please help.
Hi Iwoeb,
Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.


For clearing from Slashkey:
https://apps.slashkey.com/farmtown/play/?do=clear_memcached
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #893  
Old Apr 17 2024, 11:44 PM
pete5560 pete5560 is offline
 
Join Date: Aug 23 2012
Posts: 44
Default
my gift box is not clearing after i accept the gifts
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  #894  
Old Apr 17 2024, 11:52 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
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Quote:
Originally Posted by pete5560 View Post
my gift box is not clearing after i accept the gifts
Hi Pete,
I moved your post to the Help & Support thread about gifts. It appears there is a problem with this, but it does not have anything to do with the current release.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #895  
Old Apr 18 2024, 12:00 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,370
Default
Hi All,
It appears there is a problem with pending gifts not clearing when accepted and not showing in the My gifts correctly. This has been sent to the developers. Please be patient while they can troubleshoot this and fix this.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #896  
Old Apr 18 2024, 01:50 AM
texans texans is offline
 
Join Date: Aug 22 2012
Posts: 125
Default Receiving gifts is not working
I collect a page of gifts and then send back but when I go to collect nothing appears and if I click Load more gifts it doesn't load but gives me the same ones I previously accepted except for that I never collect so they keep reappearing.
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  #897  
Old Apr 18 2024, 01:55 AM
SirMatthew KC SirMatthew KC is offline
 
Join Date: Oct 22 2018
Posts: 100
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Mark me down for having the same issue. I have 26 gifts that will not go away. I've done a memcached, cleared history, etc.
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  #898  
Old Apr 18 2024, 08:21 AM
Ky1960 Ky1960 is offline
 
Join Date: Mar 18 2017
Posts: 52
Default
I can not receive/accept gifts from neighbors today.
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  #899  
Old Apr 18 2024, 08:24 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,869
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Quote:
Originally Posted by Ky1960 View Post
I can not receive/accept gifts from neighbors today.
Hi Ky


There is a banner above the game screen explaining that:

Hello Farmers, accepting new gifts is currently disabled due to a bug, will be enabled again tomorrow. Thank You.

Sorry for the inconveniences.
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  #900  
Old Apr 18 2024, 09:11 AM
Lessonlady Lessonlady is offline
 
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Default Unable to get pending gifts or stored items
It tells me I have 53 pending gifts...which is normal. But when I click on it to retrieve them, it says there are none! Why can't I get my gifts out of there?

Also, I have tried all week to take gifts in my storage and place them into a farm. I can get new ones from the store with no problem but not stored ones! What do you suggest?
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