OFFICIAL Block Unblock - Ignore Unignore

[Tiger]

BLOCK/IGNORE/REPORT
When should I use them and what for?

Blocking/Reporting will not end the job you hired someone to do in Farm Town!!

There several ways to block/ignore or report in Farm Town, these methods are not for blocking or reporting a member or a post in the forum:

• Via the avatar menu if you can see them, to be able to click on their avatar.
• Via the ignore/report icons that show up in various areas of the game, like to the left of the chat boxes at the markets/inn/on a farm, or via the icons showing on received in game messages.
  
• Make sure you know you are clicking on the CORRECT icon for why you want to block/ignore/report someone.
  
  You are expected to use your common sense when someone may be disagreeing with you or may be being offensive. Continuing to argue or retaliate in any way does not help to resolve things, very often all that does is escalates the problem and more users then get involved, offended and angry.
  
  
• Reporting users for no valid reason can get the reporting user a ban.
  
  These methods do not block a user in the forum. If you know their username for the forum and wish to block them in the forum so that you don't see their posts, receive any messages or emails from them in the forum, please click on this link for instructions:
  http://r1.slashkey.com/forum/faq.php...l&titlesonly=0

Blocking or Ignore - Use this icon to block/ignore when you don't want to see someone in the game or see their chat or receive future messages.

Examples of reasons you may want to block or ignore rather than report:

• someone's behaviour or chatting in the in the game may only be irritating, annoying or argumentative.
  
  
• if you don't like someone and prefer not to see them.
  
  
• someone you hired that may be picking and choosing what they want to work rather than completing the entire job request, so you prefer not to hire them again by mistake.
  
  
• if you you've hired someone on many occasions and they have not been able to complete your work and you're unable to find out what the problem may be, so you prefer not to hire them again by mistake.
  

  Remember there are always new farmers learning the game needing help, they may not know how to communicate with you or how to use the bigger tools or how to get them back if they dropped the tool by mistake. We all had to start from the beginning.
  
  Someone may have a temporary internet issue or an emergency so could not finish or return to finish your work. This does not mean that they would normally do that.
  
  Please try to consider those types of things before you decide to block or ignore someone.

  These annoying types of behaviour are NOT to be reported!
  
  When you add someone to your blocked list you will not see them again until you remove the block.

Report - ONLY use this when:

• someone is being abusive or sending abusive messages perhaps of a sexual nature
• advertising
• hacking
• other bad language or bad behaviour that does not come under irritating or annoying or argumentative.
  Do NOT use report for complaining about someone not completing work on farms!!
  
  When you report someone make sure that you do it at the time the problem occurred. The report will include what was said or sent to you via messages and will show on their account.
  If it's abusive chat in one of the chat boxes at the markets or Inn, click on their avatar name in the chat box NEXT to the sentence that was offensive to report what they said at that time.
  
  If it's an offensive message that has been sent via in game messaging you can use the report icon on the offending message report it. You need to do that before the message no longer shows up in your in game messages.
  
  NEVER reply to any offensive messages. If you have not blocked them, they can use the message you sent to them, to reply back to you and the cycle will continue. By not responding those messages will disappear as you get new messages to replace them.
  
  You only need to send ONE report!
  If other farmers are having the same problem with the same user, they must also report the offender themselves.
  
  When you report someone they will be added to your blocked list you will not see or hear from them again until you remove the block.

I blocked someone that was a friend. How do I remove the block?

There are several methods to get to your Farm Town Blocked Users List to unblock someone:

• Method 1:
  1. Click on this link and it will take you to that section:
  2. https://apps.facebook.com/farmtown/s.../blockedusers/
  3. Look for your friend profile picture there and click on Unblock to the far right.
  
  
• Method 2:
  1. Click on the Account tab at the top of your game screen.
  2. Then click on Blocked Users.
  3. Then click on Unblock to the right of the user you want to unblock.
  
  
  
• Method 3:
  1. Click on the Message Envelope at the top of your game screen.
  2. Look top left of the message list and you will see the Block Icon.
  3. When you click on that you will be shown a message to confirm if you want to do that . When you click on the green check mark on that message you will be taken to the Blocked Users section of the Account tab.
  4. Look for your friend profile picture there and click on Unblock to the far right.
     This is where the icon is when you click on the envelope at the top of your game screen and what the message looks like:
     
     
     
     
     
     Anyone that you have blocked in the game will show up in the Blocked Users section along with their profile picture, if they have one. Facebook occasionally allows a first name to show but not always, this changes from time to time.
     To unblock someone, remember to click the Unblock to the far right of the profile picture. If you are the one that is blocked your friend will have to check their Blocked Users List to find you.

How does someone know if they have a ban?

If someone has been reported they may receive a ban from using the chat and messaging features. This does not block them from playing the game.


These are examples of the messages they could see:




Bans may range from a session, a day or much much longer, depending on what the offense was.


You can post in this this thread if:

• You have been blocked from using chat and in game messaging and you think it's a mistake. To check that for you, we require your Farm Town User ID.
  

  Your USER ID number is below the game screen when you load your game. Scroll down the page past the yellow box under your farm screen and look for the long number just after
  "Your Facebook USER ID number is: ....... "
  
  Your USER ID also shows at the very bottom of the Send Gifts page if you can't find it below your game screen where your game is loaded..
  
  This is an example of what it looks like, this users ID is 00000000 , YOUR number will be different and may be longer.
  
  
  
  Your USER ID also shows at the very bottom of the send Gifts tab and below your friends in the My Neighbour tab.

• You have reason to think that the blocking and reporting methods may not be working.

Moderators and Support unlikely to be in the game at the same time you are, or even in the same areas where the problems may be happening to be able to see it.

It is up to you to act accordingly when you see a problem and either block/ignore or report if necessary.

[Sqrl]

idk if this is the right thread but I am so angry right now.

Does the game plan on doing anything about the men who hit on anyone with a female avatar who ventures into the markets?

I've had three recently and I have done absolutely nothing to invite their messages and I do not want to be subjected to this while playing a farm game.

I've already taken to going offline before selling in the trade mkt. But it's not my behaviour that should have to change, it's theirs.

Maam you need to step aside or you might kill someone with those beautiful eyes

(gotta love the false politeness there)

HI Hun

How are you sweetie?

hi age please im m 43 single usa

Yes, I can ignore these men (and I have) but the messages are still there in my inbox and now every time I see I have a message I feel sick wondering if it's another unwanted solicitation.

I've reported every single one but there's not been any feedback on whether anything has been done or if anyone is even taking this problem seriously. The game needs to take a public stance on how this is not acceptable.

[Tiger]

Originally Posted by Sqrl

idk if this is the right thread but I am so angry right now.

Does the game plan on doing anything about the men who hit on anyone with a female avatar who ventures into the markets?

I've had three recently and I have done absolutely nothing to invite their messages and I do not want to be subjected to this while playing a farm game.

I've already taken to going offline before selling in the trade mkt. But it's not my behaviour that should have to change, it's theirs.

Maam you need to step aside or you might kill someone with those beautiful eyes

(gotta love the false politeness there)

HI Hun

How are you sweetie?

hi age please im m 43 single usa

Yes, I can ignore these men (and I have) but the messages are still there in my inbox and now every time I see I have a message I feel sick wondering if it's another unwanted solicitation.

I've reported every single one but there's not been any feedback on whether anything has been done or if anyone is even taking this problem seriously. The game needs to take a public stance on how this is not acceptable.

Hi Sqrl,

I am sorry to hear you have been on the receiving end of unwanted bad behavior in game.

Although we can not give anyone specific details on criteria for an automatic ban there is one.
We don't give them out or list them so that users that do meet the criteria for automatic banning can not use that information to try to attempt to avoid that happening.

I am sorry but you will not receive any notice about whether a user has been banned or not or the length of the ban. That kind of information could also be tested in game and then used by those users to try to avoid what triggers an automatic ban.

The messages you have received will be automatically removed by newer messages from other farmers. You could speed that process up a little by asking different friends to send you a message in game, perhaps when they have helped you with working your facilities for example.

We can see that you have already made a request to have the messages automatically removed when you block or ignore a farmer.

Although Support and moderators Moderators are unlikely to be in the game at the same time you are, or even in the same areas where the problems may be happening to be able to see it, we can make attempts to do so if we are made aware of the problem and we will take appropriate action were needed.

[Sqrl]

Thank you so much, Tiger. It's nice to know that action is being taken.