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  #301  
Old Apr 05 2023, 05:04 PM
Early Girl Early Girl is offline
 
Join Date: Jun 15 2009
Posts: 195
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Hi. 2 Questions: 1) If someone did not bother to write down their password and has forgotten it, will they have an option when the site is up and running to recover/change their password. #2) I have been using the new site for a week, and I love it. They have done amazing things. Although it is not at 100%, and I still have to jump over to the FB version for some things, is the actual word from the DEVS that we are NOT to use the new site?
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  #302  
Old Apr 05 2023, 05:12 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Quote:
Originally Posted by Early Girl View Post
Hi. 2 Questions: 1) If someone did not bother to write down their password and has forgotten it, will they have an option when the site is up and running to recover/change their password. #2) I have been using the new site for a week, and I love it. They have done amazing things. Although it is not at 100%, and I still have to jump over to the FB version for some things, is the actual word from the DEVS that we are NOT to use the new site?
Hi Early Girl

We think they will have a way to recover the password in some way.

The new site is being tested and as you said it is not at 100% and changing so it is up to farmers if they want to use it.
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  #303  
Old Apr 07 2023, 04:01 PM
kofe2005@yahoo.com kofe2005@yahoo.com is offline
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Default finding how to post on this help and support

I can never find how to find where to post on here. My question is I registered with my email but did not write down the pass word. Can I retrieve it from you? Or how do I log out to find out if the password I think I used is the right one?
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  #304  
Old Apr 07 2023, 04:52 PM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by kofe2005@yahoo.com View Post
I can never find how to find where to post on here. My question is I registered with my email but did not write down the pass word. Can I retrieve it from you? Or how do I log out to find out if the password I think I used is the right one?
Hi kofe2005,

You will have to wait until the devs say that the website is ready for everyone to try it officially. Right now it's still being worked on. Things keep changing and not all of those changes can be seen. We can't give out any details about the website as they may not stay that way.

I wouldn't try anything just yet so if you have been playing on the website and find you can't get back into it you will have to use the Facebook version in the meantime.

At the time that website is officially available to everyone, more details will be provided and are likely to be in a new release thread so keep an eye out for those and any updates to those.

New Releases are posted in the following section, look for the one with the newest date and the first post on page one posted by Raul, is the one you want to keep an eye on:
http://r1.slashkey.com/forum/forumdisplay.php?f=9
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  #305  
Old Apr 07 2023, 09:00 PM
nettie1212 nettie1212 is offline
 
Join Date: Aug 17 2009
Posts: 130
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Hello I tried to sign into the new site and this is what I am receiving even though I entered my email and password 5x the same
Signed into this https://apps.slashkey.com/farmtown//login
what I am receiving Incorrect Email or Password.
What should I do as I do NOT want to lose everything I have done with this farm since 2009 and this is for both of my accounts that I have played for the same length of time
It also has my account isn't linked but it should be how does a person link it? Figured how to link but now what do I do to ensure my both farms transfer?
Well I did a print screen for all 5x signing in and chose another password outside of FB password sign in I tried my fb password and was able to get in the new site So once this is transferred over in full will I be able to change my password?

Last edited by nettie1212; Apr 07 2023 at 09:12 PM.
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  #306  
Old Apr 07 2023, 10:01 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,387
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Quote:
Originally Posted by nettie1212 View Post
Hello I tried to sign into the new site and this is what I am receiving even though I entered my email and password 5x the same
Signed into this https://apps.slashkey.com/farmtown//login
what I am receiving Incorrect Email or Password.
What should I do as I do NOT want to lose everything I have done with this farm since 2009 and this is for both of my accounts that I have played for the same length of time
It also has my account isn't linked but it should be how does a person link it? Figured how to link but now what do I do to ensure my both farms transfer?
Well I did a print screen for all 5x signing in and chose another password outside of FB password sign in I tried my fb password and was able to get in the new site So once this is transferred over in full will I be able to change my password?
Hi Nettie,
I moved your post to the Help & Support thread about the login for the new website. The only way you would be getting the incorrect email or password would be you are entering it incorrectly.



You will have to wait until the devs say that the website is ready for everyone to try it officially. Right now it's still being worked on. Things keep changing and not all of those changes can be seen. We can't give out any details about the website as they may not stay that way.

I wouldn't try anything just yet so if you have been playing on the website and find you can't get back into it you will have to use the Facebook version in the meantime.

At the time that website is officially available to everyone, more details will be provided and are likely to be in a new release thread so keep an eye out for those and any updates to those.


Do not worry about the account linking as that was an attempt to use that for the Facebook game and did not always work.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #307  
Old Apr 16 2023, 06:47 PM
Lenny liadon Lenny liadon is offline
 
Join Date: Jan 20 2022
Posts: 1
Default I could use some help with registrating and securing my account.

Hi, I could use some assistance in registering my account.

I'm not sure if this is just an issue I'm having or if other cell phone users may be have similar issues.
I play solely from my cell. The issue I have is that when I click dialog boxes. In the game they don't prompt my cellular keyboard to come up sp I can type. This keeps from being able to enter a password to secure my account.
I'm not asking the game be revamped on my account, just assistance making sure my account gets secured, before game leave FB.

My ID #: 668452409858504 Biuld #: 448

Very appreciative of any help with this matter, thank you.

Last edited by Lenny liadon; Apr 16 2023 at 06:56 PM.
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  #308  
Old Apr 16 2023, 06:57 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,387
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Quote:
Originally Posted by Lenny liadon View Post
Hi, I could use some assistance in registering my account.

I'm not sure if this is just an issue I'm having or if other cell phone users may be have similar issues.
I play solely from my cell. The issue I have is that when I click dialog boxes. In the game they don't prompt my cellular keyboard to come up sp I can type. This keeps from being able to enter a password to secure my account.
I'm not asking the game be revamped on my account, just assistance making sure my account gets secured, before game leave FB.

Very appreciative of any help with this matter, thank you.
Hi Lenny,
I moved your post to the thread about the registration.


I am sorry, but Farm Town really doesn't support play on the cell phone. It could be the browser you are using that does not support a keyboard. The only thing I can suggest is try loading in a different browser. You will need to be able to enter the email address and password any time you play the game from the website.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #309  
Old Apr 22 2023, 10:25 PM
gogga gogga is offline
 
Join Date: Apr 27 2009
Location: cape town south-africa
Posts: 26
Default gogga

I dont remember my login in detail and struggle to register.... and I want to continue playing farmtown... I want to register a email address just for farmtown but dont know how...plz help me....I am a old lady and IT disabled
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  #310  
Old Apr 22 2023, 10:41 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,387
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Quote:
Originally Posted by gogga View Post
I dont remember my login in detail and struggle to register.... and I want to continue playing farmtown... I want to register a email address just for farmtown but dont know how...plz help me....I am a old lady and IT disabled
Hi gogga,
I moved your post to the thread about registering your farms.
Did you complete the registration when it was presented for you to do with an email and a password?
If you did you will have to use that if you can remember it until they can include a way to change it. If you can get into your farms on Facebook then look for your account ID at the bottom of your farms. You can use that instead of the email address to log into the website farms. Still with the same password.
If you don't remember the password you will need to wait until they add the forgot password link to allow you to fix that.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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