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  #211  
Old Aug 26 2015, 03:10 PM
Buddy Buddy is offline
 
Join Date: Apr 15 2009
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Will keep trying stuff and see...I am pretty sure he is clearing his cache, too...but will remind him....thanks for all the suggestions and for trying to help with all this...Much appreciated!!!!
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  #212  
Old Aug 26 2015, 05:30 PM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Originally Posted by Buddy View Post
Will keep trying stuff and see...I am pretty sure he is clearing his cache, too...but will remind him....thanks for all the suggestions and for trying to help with all this...Much appreciated!!!!
you are welcome Buddy I'm sorry I haven't come up with a definite answer for you. We did some testing with a couple of accounts, but were unable to reproduce this. We will keep an eye out for it happening and if we find the problem, we will let you know.
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  #213  
Old Aug 27 2015, 02:36 PM
chuckle chuckle is offline
 
Join Date: Aug 16 2009
Posts: 6
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any help, I am not receiving all my money from bonus chest,when hired on peoples farms, I am hired as a stranger, not happy..
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  #214  
Old Aug 27 2015, 02:46 PM
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marymarcel marymarcel is offline
 
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Location: Buenos Aires, Argentina
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Quote:
Originally Posted by chuckle View Post
any help, I am not receiving all my money from bonus chest,when hired on peoples farms, I am hired as a stranger, not happy..
Hi chuckle


Could you please give us a little more information?

Can you see the chest? or when you click on it you receive a message about not all jobs were completed? Thank you!
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  #215  
Old Aug 27 2015, 03:00 PM
chuckle chuckle is offline
 
Join Date: Aug 16 2009
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in top left corner,my coins show, 10,329,299.
I done some fishing on a farm, I earned, 1,029,790.
proceed to collect, my coins then show. 10,330,329
something not adding right..thank you
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  #216  
Old Aug 27 2015, 03:14 PM
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marymarcel marymarcel is offline
 
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Location: Buenos Aires, Argentina
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Quote:
Originally Posted by chuckle View Post
in top left corner,my coins show, 10,329,299.
I done some fishing on a farm, I earned, 1,029,790.
proceed to collect, my coins then show. 10,330,329
something not adding right..thank you
Hi chuckle

I had a look to your data, and the problem is the following: when you look at your coins in the top left corner you are not seeing the total amount of them.

But if you hover the mouse on it, you will see the total amount 10.329.299.000 then if you add the bonus chest for 1.029,790 you will get a total amount of 10.330.328.790
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  #217  
Old Aug 27 2015, 03:34 PM
chuckle chuckle is offline
 
Join Date: Aug 16 2009
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thank you marymarcel, so does that mean I did receive all bonus, or is it not adding up,thanks again
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  #218  
Old Aug 27 2015, 03:37 PM
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marymarcel marymarcel is offline
 
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Originally Posted by chuckle View Post
thank you marymarcel, so does that mean I did receive all bonus, or is it not adding up,thanks again
The bonus was added

And you are very welcome chuckle, glad we could help
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  #219  
Old Aug 27 2015, 05:54 PM
chuckle chuckle is offline
 
Join Date: Aug 16 2009
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thank you mary
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  #220  
Old Sep 05 2015, 01:08 AM
Stephent1 Stephent1 is offline
 
Join Date: Jan 31 2010
Posts: 21
Default Can't Collect Bonus

I have worked farm 2 for Boerin Mariette, today, Sept 4th at 12:50am, through a Market Hire. All is going well until I try to finish the last fish lake. It looks like all is done, but when I try to collect the Bonus I get the message "more fish ready to catch". Further investigation finds I have 4 fish left in 1 fish lake, but instead of being able to fish them it's labelled as "4 Fish - grown 19.8 hrs". Nothing I do will allow me to fish them. If I refresh I will lose the hire and the Bonus. After trying every option I can think of I lose the Bonus - 367,800 coins, 747 XP's and 1,894 products. How do I get these restored to me?
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bonus, bonus chest, coins, hiring, hiring issues, marketplace, no xp bonuses, show work info, tools missing when hired

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