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  #341  
Old Apr 15 2023, 03:50 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,871
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Quote:
Originally Posted by Karlene View Post
Hi Mary.

Thanks for checking this issue out for me.

I reloaded the game and here is what my facility manager is showing:

Mineral Mines farm 23 showing 98.9%, farms 10 and 17 showing 77.7%.

Open Pit Mines farm 23 showing 97.8%, farm 17 showing 77.7%

Oil Pumps farm 23 showing 98.3%, farm 17 showing 77.7%

I was expecting all the non workable facs to show a utilization of 80% after they were worked. Isn't that what they should show?

Thanks again.
Hi Karlene

We cant see what your Facility manager is showing, but yes, you are right they should show between 78% to 80%
Also, we dont know if you reloaded them after being worked.

But just in case let Support know about your problem. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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  #342  
Old Apr 15 2023, 04:08 PM
Karlene Karlene is offline
 
Join Date: Aug 05 2009
Posts: 91
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Quote:
Originally Posted by marymarcel View Post
Hi Karlene

We cant see what your Facility manager is showing, but yes, you are right they should show between 78% to 80%
Also, we dont know if you reloaded them after being worked.

But just in case let Support know about your problem. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
Thank you Mary. I sent a message to Support.
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  #343  
Old Apr 15 2023, 04:19 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Originally Posted by Karlene View Post
Thank you Mary. I sent a message to Support.
You are welcome Karlene
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  #344  
Old Apr 15 2023, 04:47 PM
Clohar Clohar is offline
 
Join Date: Jun 25 2010
Location: Sherbrooke, Québec, Canada
Posts: 155
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Hi. when I earn the farm pass privilege for having one neighbor work my non workable facs. How can I do that?
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  #345  
Old Apr 15 2023, 04:50 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,871
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Originally Posted by Clohar View Post
Hi. when I earn the farm pass privilege for having one neighbor work my non workable facs. How can I do that?
Hi Clohar

You dont have to do anything. When you get that privilage, then the first friend woking your facilities will also work your non workable facs.
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  #346  
Old Apr 22 2023, 11:47 PM
Karlene Karlene is offline
 
Join Date: Aug 05 2009
Posts: 91
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So, a new week started with the privileges and I had a neighbor get to work my non workable factories. Like last week none of the non workable factories on farm 8 were worked. I did not start them again. It isn't showing that they were worked in my facility manager. If they were worked, great. Perhaps there is a glitch in the facility manager?

However, on my other account the facility manger shows all of the non workable factories were worked this week.

Thought I'd let you all know. Thanks for all the help about everything Farm Town!
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  #347  
Old Apr 23 2023, 12:17 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 20,386
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Quote:
Originally Posted by Karlene View Post
So, a new week started with the privileges and I had a neighbor get to work my non workable factories. Like last week none of the non workable factories on farm 8 were worked. I did not start them again. It isn't showing that they were worked in my facility manager. If they were worked, great. Perhaps there is a glitch in the facility manager?

However, on my other account the facility manger shows all of the non workable factories were worked this week.

Thought I'd let you all know. Thanks for all the help about everything Farm Town!
Hi Karlene,
We have not been able to duplicate this. If you wish you can report this to Support. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #348  
Old Apr 23 2023, 06:48 AM
smilie224 smilie224 is offline
 
Join Date: Apr 02 2009
Posts: 60
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Hello Moderators
I'm not sure if this one can be answered yet, but I figured I'd ask just in case anyone knows. Personally, with all the troubles with FB, I do NOT want to give them any more of my money ;-) especially considering we don't know if/when they will pull it. I do like the perks of the FP though

I noticed that the FP quests still show/complete even when I am doing everything from the new site. Does this mean it will still be active when FB goes down and we are strictly on the new site?

If allowed to say, does Slashkey get all that money (with no portions going to FB)? If so, I'm happy to pay the $5 on May 1st. If not, I will not purchase it as I want Slashkey to get any/all money I spend on the game.
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  #349  
Old Apr 23 2023, 08:45 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,871
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Quote:
Originally Posted by smilie224 View Post
Hello Moderators
I'm not sure if this one can be answered yet, but I figured I'd ask just in case anyone knows. Personally, with all the troubles with FB, I do NOT want to give them any more of my money ;-) especially considering we don't know if/when they will pull it. I do like the perks of the FP though

I noticed that the FP quests still show/complete even when I am doing everything from the new site. Does this mean it will still be active when FB goes down and we are strictly on the new site?

If allowed to say, does Slashkey get all that money (with no portions going to FB)? If so, I'm happy to pay the $5 on May 1st. If not, I will not purchase it as I want Slashkey to get any/all money I spend on the game.
Hi smilie

Developers are working in the buy farmcash option but it is not ready yet. We have to wait for more information.

Only thing we already know is posted in the following link from the new Website Guide which will be updated with any news:
http://r1.slashkey.com/forum/showthr...34#post6542634
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  #350  
Old Apr 29 2023, 10:04 AM
Karlene Karlene is offline
 
Join Date: Aug 05 2009
Posts: 91
Default Farm Pass privileges non workable facilities

Hi!
First, I want to thank all of you for being so patient with me.
Second, I think I may have figured out the problem I'm having with the Farm Pass privilege for one neighbor working non workable facilities.
I noticed that the farm I posted from to have neighbors work my facilities is the farm where the non workable facilities aren't being worked. I will try my guess out in May, and post from farms where I don't have any non workable facilities.
Thanks again
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