OFFICIAL Missing-Crops, Trees, Buildings, Other Items

[Gertrude's Dude Ranch]

Then, for the first time ever, I get a warning for using a bot.

I was not using a bot. I.was.buying.stupid.ostriches.

[Gertrude's Dude Ranch]

I do not get any response whatsoever, no acknowledgement at all.

I check my unknown sender mail and my spam folder every day before I delete them.

[Taz D]

Originally Posted by Gertrude's Dude Ranch

Then, for the first time ever, I get a warning for using a bot.

I was not using a bot. I.was.buying.stupid.ostriches.

Hi Gertrude,
You get that warning if you are clicking too fast whether it is with a bot or an autoclicker or just tapping it yourself to fast. Try slowing down with your buying of ostriches and you won't get banned.


I am now going to move this thread to the Missing thread:
https://www.slashkey.com/forum/showthread.php?t=594638

[Taz D]

Originally Posted by Gertrude's Dude Ranch

I do not get any response whatsoever, no acknowledgement at all.

I check my unknown sender mail and my spam folder every day before I delete them.

Hi Gertrude,

Support sent you one just this evening. Read the private message I sent you.

[Snowfall]

hi on this day the 9-1-24 i took a oil refinery out of my store on to my farm 29 then when i went to put it back it said could not put back in the store so i left it and went to do my next farm30, then went to fetch anoter oil refinery out of another farm put it in that 30 farm did my work tried to put in store same again could not put in store. Now the 2 oil refinery are no were to be found not in store or in my farms please help as its a lot to lose ty

[Taz D]

Originally Posted by Snowfall

hi on this day the 9-1-24 i took a oil refinery out of my store on to my farm 29 then when i went to put it back it said could not put back in the store so i left it and went to do my next farm30, then went to fetch anoter oil refinery out of another farm put it in that 30 farm did my work tried to put in store same again could not put in store. Now the 2 oil refinery are no were to be found not in store or in my farms please help as its a lot to lose ty

Hi Snowfall,
I moved your post to the thread about missing items. I have checked your account and yes you are missing the oil refineries.


You will need to contact Support about this as we can not do refunds through the forums. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[katzizi@yahoo.com]

Lost Flower Shop on Farm 1

[marymarcel]

Originally Posted by katzizi@yahoo.com

Lost Flower Shop on Farm 1

Hi katzizi

We cant do refunds through the forums so you need to contact Support team about this problem. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Conjetta]

I just purchased the new 48x48 chainsaw and placed it on my farm 36. It wouldn't let me add the item to storage so I refreshed the page. It was gone. I went out and came back and the item still isn't showing. I cleared the memecache - didn't help. My tools are showing everything but trees. Can you please help?

[Taz D]

Originally Posted by Conjetta

I just purchased the new 48x48 chainsaw and placed it on my farm 36. It wouldn't let me add the item to storage so I refreshed the page. It was gone. I went out and came back and the item still isn't showing. I cleared the memecache - didn't help. My tools are showing everything but trees. Can you please help?

Hi Conjetta,
There is no purchase showing in your account for the new 48x48 chainsaw. Youcould not have purchased it as you have not purchased the 44x44 one yet. The latest purchase you made of chainsaws is the 40x40 on January 22nd.