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  #2761  
Old Jan 24 2021, 01:05 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,869
Default

Quote:
Originally Posted by rufusTkrud View Post
567102366737571
I have been trying to get in since 0830. 1/24/21
Refreshed several times. Black screen with white.
2021-01-24 18:11:37.739 INFOCheckpoint-B-000 - Initialized
2021-01-24 18:11:37.743 LOGFT Client Services Inited.
2021-01-24 18:11:37.788 LOGSessionId: 241211
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.96 Safari/537.36 Edg/88.0.705.50
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0)
2021-01-24 18:29:19.533 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2021-01-24 18:29:19.543 ERRORfalling back to ArrayBuffer instantiation
2021-01-24 18:33:33.458 LOGboth async and sync fetching of the wasm failed
2021-01-24 18:33:33.464 ERRORboth async and sync fetching of the wasm failed
2021-01-24 18:33:33.472 ERRORfailed to asynchronously prepare wasm: TypeError: WebAssembly.instantiate(): Argument 0 must be a buffer source or a WebAssembly.Module object
Hi rufusTkrud

Your previous information was copied into a closed thread in H&S which is monitoring by the developers. Have you disabled Malwarebytes to check if there is a change for your loading problem? Remember to close and restart after desabling it.
If nothing changes then you can add Malwarebytes again.

Which browser are you using now? Is it updated?

Also, check if there is any update for Windows, you can type update in the search box and you usually get "search for updates", you have to follow the instructions.
  #2762  
Old Jan 24 2021, 01:07 PM
deenites deenites is offline
 
Join Date: Jan 17 2010
Posts: 30
Default

675311976
stuck on black screen
2021-01-24 19:05:39.257 INFOCheckpoint-B-000 - Initialized
2021-01-24 19:05:39.258 LOGFT Client Services Inited.
2021-01-24 19:05:39.271 LOGSessionId: 250605
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) UHD Graphics 620 Direct3D11 vs_5_0 ps_5_0)
  #2763  
Old Jan 24 2021, 01:14 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,869
Default

Quote:
Originally Posted by deenites View Post
675311976
stuck on black screen
2021-01-24 19:05:39.257 INFOCheckpoint-B-000 - Initialized
2021-01-24 19:05:39.258 LOGFT Client Services Inited.
2021-01-24 19:05:39.271 LOGSessionId: 250605
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) UHD Graphics 620 Direct3D11 vs_5_0 ps_5_0)

Hi deenites

Please try the following:

Check for any update for Windows, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. When you are done, restart your computer.

After that, if you game still doesnt load then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.
  #2764  
Old Jan 24 2021, 01:40 PM
Monstertjie Monstertjie is offline
 
Join Date: Sep 09 2010
Posts: 13
Default

Facebook USER ID number is: 110588150456976
Gray Screen
2021-01-24 19:37:34.112 ERRORNullReferenceException: Object reference not set to an instance of an object.
  #2765  
Old Jan 24 2021, 01:45 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,869
Default

Quote:
Originally Posted by Monstertjie View Post
Facebook USER ID number is: 110588150456976
Gray Screen
2021-01-24 19:37:34.112 ERRORNullReferenceException: Object reference not set to an instance of an object.
Hi Monstertjie

All your posts have been answered, please read the last response to you in the following link:

http://r1.slashkey.com/forum/showthr...82#post6420982
  #2766  
Old Jan 24 2021, 01:48 PM
net1917 net1917 is offline
 
Join Date: Dec 22 2009
Posts: 4
Default

I don't know if I can post this question here, but I have looked and cannot find a place. My user ID# is 1117244561 My farm loads slow but is loads. I always hire someone to work my farms and I have very few of the ex'd tools to work with, I can't get to the hiring market and my crops that I planted are wasted. I am just waiting because when I tried to harvest them, It was so slow with the reg. tools, I got frustrated before I could get them harvested. I am now trying to fish, my boat is usually a very fast boat but not any more. It takes for ever to finish one farms fishing. I have been staying away from FT hoping that maybe the next time I check it will be ok. Please tell me if there is something else I can do that I don't know about.my email is "email removed" 2021-01-24 18:55:53.894 INFOCheckpoint-B-000 - Initialized
2021-01-24 18:55:53.902 LOGFT Client Services Inited.
2021-01-24 18:55:53.998 LOGSessionId: 241255
Browser: Blink: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36

Last edited by marymarcel; Jan 24 2021 at 02:14 PM. Reason: email removed for safety
  #2767  
Old Jan 24 2021, 02:20 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,869
Default

Quote:
Originally Posted by net1917 View Post
I don't know if I can post this question here, but I have looked and cannot find a place. My user ID# is 1117244561 My farm loads slow but is loads. I always hire someone to work my farms and I have very few of the ex'd tools to work with, I can't get to the hiring market and my crops that I planted are wasted. I am just waiting because when I tried to harvest them, It was so slow with the reg. tools, I got frustrated before I could get them harvested. I am now trying to fish, my boat is usually a very fast boat but not any more. It takes for ever to finish one farms fishing. I have been staying away from FT hoping that maybe the next time I check it will be ok. Please tell me if there is something else I can do that I don't know about.my email is "email removed" 2021-01-24 18:55:53.894 INFOCheckpoint-B-000 - Initialized
2021-01-24 18:55:53.902 LOGFT Client Services Inited.
2021-01-24 18:55:53.998 LOGSessionId: 241255
Browser: Blink: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36
Hi net1917

I removed your email address as it is not good to post it in an open forum.

Please try the following and see if it helps you:

- Check for any update for Windows, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. When you are done, restart your computer.

- Clear your browser cache, take in mind that after the clearing the game will load slower, it could take 5 minutes or more, as all graphics have to be loaded again.

- Check your browser is updated.
  #2768  
Old Jan 24 2021, 02:20 PM
mrowland mrowland is offline
 
Join Date: Jun 14 2013
Posts: 3
Default game doesn't load

Farm ID: 1317250324
Stuck on: Black Screen
Checkpoint: B-000-Initalized

Has been working fine up until Friday eve when I tried to log on and has been stuck on the black screen ever since.
Thanks for your attention,
Farmer Meg
(mrowland)
  #2769  
Old Jan 24 2021, 02:22 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 14,869
Default

Quote:
Originally Posted by mrowland View Post
Farm ID: 1317250324
Stuck on: Black Screen
Checkpoint: B-000-Initalized

Has been working fine up until Friday eve when I tried to log on and has been stuck on the black screen ever since.
Thanks for your attention,
Farmer Meg
(mrowland)
Hi mrowland

I moved your post to the thread about HTML5 .

Please clear your browser cache and check if that helps you. The first time you try to load the game after the clearing, it will load slower, it could take 5 minutes or more, as all graphics have to be loaded again.
  #2770  
Old Jan 24 2021, 02:41 PM
mdillenback mdillenback is offline
 
Join Date: Nov 30 2015
Posts: 4
Default

Mine has lot left to be fixed! no quests, cant work facilities, cant harvest/plow. help!678523993
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