OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[Lara]

I am not able to go online which is severely limiting what I can do. This is the message showing under my farm. It was fine earlier

2022-02-23 08:22:27.052 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 08:22:33.199 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 08:22:33.205 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 08:22:38.914 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 08:22:38.920 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 08:24:24.749 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 08:24:24.755 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 08:31:04.673 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 08:31:04.682 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443

[Elizabeth5]

Same here too

[SirMatthew KC]

Ditto. ID 634471031.

2022-02-23 08:54:38.957 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443 (repeated 4 times)

[gigi47]

I have received a notice that I was blocked because I clicked too fast...? That I was somehow "misusing" the app?
I have not done anything but click on the game's stuff! EVER.
Now I cannot connect to Mainframe. The green button does not get me "on line" anymore.
PLEASE HELP QUICKLY. PLEASE!
USER ID number ( 1523362457 )

[gigi47]

This is what was posted below my farm, repeatedly:

disconnection.
2022-02-23 09:44:14.448 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 09:44:22.896 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal

but I never did anything wrong!

[Tiger]

Hi Everyone,

We are aware that the game is staying offline.
This has been sent of to the developers.

Remember if you have any crops needing harvested before they waste, you can work offline to do them yourself and so can your super neighbours.

We apologise for the inconvienince and ask you to try to be patient while this is investigated. It is very early in the morning for the developers so we may have to wait a while.

[farmerfreeda]

I have tried to connect and keep getting the green tick to reconnect. It keeps popping up after I select reconnect, eventually putting me in off-line mode.

[Tiger]

Originally Posted by farmerfreeda

I have tried to connect and keep getting the green tick to reconnect. It keeps popping up after I select reconnect, eventually putting me in off-line mode.

Hi farmerfreeda,

I have moved your post to issues with connecting to mainframe, please see the post just befoe yours or click on this link to read the announcement:
http://r1.slashkey.com/forum/announcement.php?f=1

[rodneycs]

Originally Posted by cbr_gal

Game not loading here either, only trying since 07:00 GMT, I've attached screenshot if that's of any help.

cannot get on the whole morning and now its afternoon.

[Tiger]

Originally Posted by rodneycs

cannot get on the whole morning and now its afternoon.

Hi rodneycs,

Please see the announcement: http://r1.slashkey.com/forum/announcement.php?f=1