New Release -- October 18th, 2022

[rodneycs]

Originally Posted by Taz D

Hi Qivis,
If it says not linked then you will need to do it again. Theere were changes made after the first day it was up so some had to do it again.

BUt WHY SIX Times and still it says I am not linked. I am fead up wo=ith again and again linking and next and getting an email confirmation and then again. Why is ONE time not enough?

[Tiger]

Originally Posted by rodneycs

BUt WHY SIX Times and still it says I am not linked. I am fead up wo=ith again and again linking and next and getting an email confirmation and then again. Why is ONE time not enough?

Hi rodneyscs,

Did you get the verification email and did you read the information and click on the link in that email?
Did you see the Thanks for Verifying your email message?
If you did not, that could be what the problem is.

If you are using the same email provider that you used for the forum, we are not aware of any problems with getting verified using that email provider. Many are using that provider and not having problems so we need to figure out why it's not working for you.

If you are using a different email provider, which one is it? Please do not post the full address on the forum, we only need to know which provider it is, for example, hotmail, gmail, outlook etc

[Qivis]

Originally Posted by Taz D

Hi Qivis,
If it says not linked then you will need to do it again. Theere were changes made after the first day it was up so some had to do it again.

Hey Taz the Man,
I gave up since I had already asked the question a couple times and filled out a support ticket. So thanks for getting back to me. I understand how you guys may have missed it the first time I asked since a lot of people have not been able to get their accounts linked even once. Not a problem for me though since I just copy and paste using the keyboard shortcuts. Plus the popup has my address there already from the first time. So I will just do it again. At least now I remember which email provider it is too.

[mau52]

Hello,Farmtown asked for my email for when the game is no longer on Facebook.On completing my email for some unknown reason i put A FULL STOP at the end.
Please can someone from the farmtown team HELP as each time i try to fix this mistake and follow the section with the green tick it automatically puts the full stop back.
THANKYOU .

[marymarcel]

Originally Posted by mau52

Hello,Farmtown asked for my email for when the game is no longer on Facebook.On completing my email for some unknown reason i put A FULL STOP at the end.
Please can someone from the farmtown team HELP as each time i try to fix this mistake and follow the section with the green tick it automatically puts the full stop back.
THANKYOU .

Hi mau52

I moved your post to the New Release thread.

Please clear your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then load your game.
https://apps.facebook.com/farmtown/p...lear_memcached

Try to fix the problem following the instructions given this link:
http://r1.slashkey.com/forum/showthr...70#post6514970

If you still have problems, then close everything restart your computer.

Then try to change the email again.

[Tiger]

Hi Everyone,

Those of you still having problems with the email verification, if you have clicked on the link in the email that you were sent and saw the yellow thanks message and have reloaded the game and it's either

• not showing you your email address in the yellow box above your game
  
  
• telling you that you need to Link Email again
  
  
• telling you to finish linking

Please check your browsers are still up to date and then run memcache.

To run FT memcache Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload the game.

If the yellow box at the top hasn't corrected to show your email, try the Link Email one more time please.

This has corrected the issue for some users!

[Dayradon]

Trying to get the email linked for my mom.

Asked for the email, i input, no email ever arrives.

Tried 3x, now it doesn't ask anymore.
Verified email is active and receiving by sending to it from two seperate providers. Both arrived in 5s or less.

There is nothing in junk.

Next steps please, or could you provision on the back end?

[adabelle]

need to copy and paste the e-mail address and can't
it is [emal]email removed by a moderator[/email] Please help my keyboard is messed up.

[marymarcel]

Originally Posted by Dayradon

Trying to get the email linked for my mom.

Asked for the email, i input, no email ever arrives.

Tried 3x, now it doesn't ask anymore.
Verified email is active and receiving by sending to it from two seperate providers. Both arrived in 5s or less.

There is nothing in junk.

Next steps please, or could you provision on the back end?

Hi Dayradon

I moved your post to the New Release thread.

Please read the following information and see if that helps you:
http://r1.slashkey.com/forum/showthr...70#post6514970

[marymarcel]

Originally Posted by adabelle

need to copy and paste the e-mail address and can't
it is [emal]email removed by a moderator[/email] Please help my keyboard is messed up.

Hi adabelle

I moved your post to the New Release thread.

Also, I removed your email address as it is not a good idea to post it in an open forum.

I'm not sure why you can't type your email address instead of copy and paste it but thing is that WebGL provides very limited support for copy and paste so developers had to implement it from scratch.

If the method of using the mouse to highlight what you want to Copy/Paste/Cut and right clicking the menu options doesn't work, you can try highlighting only the word(s) you want to copy/cut or paste and then try using the following on your keyboard:

Windows Users:
CTRL+C (Copiar)
CTRL+X (Cortar)
CTRL+V (Pegar)

Mac Users:
Command (or Cmd) ⌘-C (Copiar)
Command (or Cmd) ⌘-X (Cortar)
Command (or Cmd) ⌘-V (Pegar)