HTML5/WebGL: Game Not loading or frequent crashes

[Sharon Bland]

Haven't been able to get on FT for 3 days now. The new version is not working for me.

[Taz D]

Originally Posted by Sharon Bland

Haven't been able to get on FT for 3 days now. The new version is not working for me.

Hi Sharon,
We have already added your post to the closed thread for the developers to look at and see if they can come up with a solution for you and others. You do not need to post repeatedly about this as that does not help.



If you have not done so please try the following:
Please check if there is any update for Windows, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.


After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.

[keciae]

100000166766399
white screen, says farm town U-60
I don't have add-ons
I use firefox

[marymarcel]

Originally Posted by keciae

100000166766399
white screen, says farm town U-60
I don't have add-ons
I use firefox

Hi keciae

I will copy your information to a closed thread in H&S for the developers to check.

Please check if there is any update for Windows, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also be sure your browser is updated.

[1607329692]

i only have a black screen on ft, it will not load, but when i follow the instructions i cant see how or where to post

[Taz D]

Originally Posted by 1607329692

i only have a black screen on ft, it will not load, but when i follow the instructions i cant see how or where to post

Hi,
You have posted in the correct thread.



Please check if there is any update for Windows, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.


After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.

[Diva101]

thank you so very very much

[PawPaw Kit]

1436776761. I get a black screen with U-35 and the U-55. I keep getting a slashky error message

[Taz D]

Originally Posted by PawPaw Kit

1436776761. I get a black screen with U-35 and the U-55. I keep getting a slashky error message

Hi PawPaw Kit,
I moved your post to the HTML thread about not being able to load the game. I will copy your post into a closed thread for the developers to look at and see if they can find a solution.


Please try the following:


Please check if there is any update for Windows, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.


After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

[kizmet59]

1742655569
Stuck on black screen. Everything is fine when I work my own farm, bet when I work my neighbors, that is where the trouble begins. I have been able to do trees and flowers without a problem. I haven't had the opportunity to harvest/plow/plant. The problem is the fishing, he has many farms with layered waters, I am able to get through some of them, but then my computer freezes up. I did clear cache and ran another program on my computer to clean my mac last night. I waited until today to try again. I had no problems with the trees again today, it was when I got to the waters. It is slow to load, i was able to fish on about 25 farms and then it froze up. I waited for activity and the screen went to black screen and a message popped up and said an embedded page at l1.slashkey.com says... Your browser does not support WebGL.2021-01-29 03:19:15.388 INFOCheckpoint-B-000 - Initialized
2021-01-29 03:19:15.389 LOGFT Client Services Inited.
2021-01-29 03:19:15.413 LOGSessionId: 282119
Browser: Blink: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.96 Safari/537.36
WebGL Supported, but DISABLED ------------------- ERROR! and I am using Chrome on my Mac computer, but the same thing happened on my work computer which is windows based. Thank you for any help.