OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[abilliot]

I am unable to get into the Inn or the Real Estate place. When I try to enter either, all i get is a big green screen and nothing else.

[marymarcel]

Originally Posted by abilliot

I am unable to get into the Inn or the Real Estate place. When I try to enter either, all i get is a big green screen and nothing else.

Hi abilliot

I moved yout post to the thread about loading the game.

Please close everything and restart your computer. See if that fix your issue.

[abilliot]

Now I can't get into the game at all. I can still get to the section with the gifts, but not the game.

[Taz D]

Originally Posted by abilliot

Now I can't get into the game at all. I can still get to the section with the gifts, but not the game.

Hi abilliot,
Please make sure your browser and computer system are up to date. If they aren't then that can cause you not to be able to open the game.
What are you seeing when you try to open it?

[abilliot]

i just see this black screen with a white symbol.

[Elna Francis]

Originally Posted by abilliot

Now I can't get into the game at all. I can still get to the section with the gifts, but not the game.

Me too before you get into the game the errors appear.
this is very frustrated... please cant someone help

[Taz D]

Originally Posted by Elna Francis

Me too before you get into the game the errors appear.
this is very frustrated... please cant someone help

Hi Elna Francis,
You have been asked to contact Support concerning this. Please do so.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[abilliot]

How would I do that? My computer is pretty new. Got it on July 20th. Been playing the game just fine on it until about 4 or 5 days ago.

[marymarcel]

Originally Posted by abilliot

How would I do that? My computer is pretty new. Got it on July 20th. Been playing the game just fine on it until about 4 or 5 days ago.

Which browser are you using?

[abilliot]

Right now I'm using Edge, but I tried it on Chrome as well.