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  #1761  
Old Aug 31 2019, 10:46 AM
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Taz D Taz D is offline
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Quote:
Originally Posted by madisonmag View Post
Hi, I am having trouble buying farmtown cash, can you advise please. thanks.
Hi Madisonmag,
I moved your post to the subject thread about Farm Cash.
Please tell us what happens when you try to buy farmcash. Without details on what you are doing and what you see we have no way of knowing what the problem is.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #1762  
Old Aug 31 2019, 11:55 AM
THEONEDMZ THEONEDMZ is offline
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When trying to buy farmcash press buy button nothing happens
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  #1763  
Old Aug 31 2019, 12:21 PM
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Tiger Tiger is offline
 
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Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by THEONEDMZ View Post
When trying to buy farmcash press buy button nothing happens
Hi THEONEDMZ,

What browser are you using? Do you have cookies and popups allowed in that browser?

I have just tried on Chrome and the box to buy is coming up fine for me.

Edit to Add: Edge does have that problem, but as it's having problems posting anything from the game it does not surprise me that the box with offer of what you are buying is not loading either. All I can suggest is you try another browser, if Edge is what you are using.

Last edited by Tiger; Aug 31 2019 at 12:28 PM.
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  #1764  
Old Sep 01 2019, 05:59 AM
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Posting and buying Farm Cash using Edge browser:
The developers were able to find a workaround for Posting and Buying Farm Cash/coins in Edge, so it is now working. To be clear, this did not fix the old issue of the friends lists not loading for gifting and train boosting.
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  #1765  
Old Sep 23 2019, 05:08 PM
Conjetta Conjetta is offline
 
Join Date: Jun 23 2016
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I have only received one daily bonus in the past few months. I have cleared my memcache and browser, turned off the pc, logged off for at least 8 hrs, everything I can think of. When I log on to the game, I receive the message about updates, but no daily bonus. Can you help?
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  #1766  
Old Sep 23 2019, 05:15 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by Conjetta View Post
I have only received one daily bonus in the past few months. I have cleared my memcache and browser, turned off the pc, logged off for at least 8 hrs, everything I can think of. When I log on to the game, I receive the message about updates, but no daily bonus. Can you help?
Hi Conjetta,
As you have tried clearing the memcache and browser we don't have anything else you can try through the forums. We do not see data on the lottery bonus coins. Please contact Support about this and see if they can figure it out.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #1767  
Old Sep 30 2019, 06:45 PM
linda bohn linda bohn is offline
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Join Date: Apr 03 2010
Posts: 8
Smile face book gift cards

Hi...I have a ? I live in Canada.B.C. I can not find any more face book gift cards..they say they no longer carry them ...so was wondering if google play gift cards can be use nobody can give me an answer on this I do not want to use my credit card. Thanks Linda Bohn
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  #1768  
Old Sep 30 2019, 07:27 PM
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marymarcel marymarcel is offline
 
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Quote:
Originally Posted by linda bohn View Post
Hi...I have a ? I live in Canada.B.C. I can not find any more face book gift cards..they say they no longer carry them ...so was wondering if google play gift cards can be use nobody can give me an answer on this I do not want to use my credit card. Thanks Linda Bohn
Hi Linda

I moved your post to the thread for your problem.

As far as we know, google play gift cards are used for purchases through google play for android phones but the best thing you can do is to ask Facebook about this.
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  #1769  
Old Oct 11 2019, 08:31 PM
iamcarleen iamcarleen is offline
 
Join Date: Feb 17 2012
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I purchased a Long Cattle Car with Farm Cash and sent it to my other account. The purchase shows on my ACCOUNT tab, but the gift has not been received there. I sent three others earlier today with no problems, so I'm not sure what to do to solve this problem. Any help is appreciated.
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  #1770  
Old Oct 11 2019, 08:44 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by iamcarleen View Post
I purchased a Long Cattle Car with Farm Cash and sent it to my other account. The purchase shows on my ACCOUNT tab, but the gift has not been received there. I sent three others earlier today with no problems, so I'm not sure what to do to solve this problem. Any help is appreciated.
Hi Carleen,
I checked your account and the one you sent it to. Yes you sent it and the other account received it, but it is missing. We can not do any refunds through the forums. You will need to contact Support about this.


To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
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coins, earned farm cash, farm cash, lost coins, lost farm cash, lost fc, missing coins, missing farm cash, trial pay credits

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