OFFICIAL Facilities and Facility Manager

[Tiger]

Originally Posted by Dr. Dirt

I have a total of 21 links going back nine hours on the facility work wall. It has been doing this several days now. I used to get a lot more links to work that went back 20 hours. I have 23 on the other wall requests wall that only go back ten hours. Has something changed.

Hi Dr. Dirt,

Is this using Facebook or the Website?

I am seeing far more posts than that myself in both versions. Have you checked with any friends that you are used to seeing post more frequently, perhaps daily, if they have been posting recently?

Make sure that you have checked your Farmers Lists in the game to make sure you still have friends as either a neighbour or buddy.

[Dr. Dirt]

Originally Posted by Tiger

Hi Dr. Dirt,

Is this using Facebook or the Website?

I am seeing far more posts than that myself in both versions. Have you checked with any friends that you are used to seeing post more frequently, perhaps daily, if they have been posting recently?

Make sure that you have checked your Farmers Lists in the game to make sure you still have friends as either a neighbour or buddy.

It does it on the website and FB. Now I only get 18 posts that go back 3 hours. My number of neighbors that post has not changed that much. I should still be seeing the posts that I saw earlier today but now am only seeing 3 hours worth. I think I should be seeing more than a total of 18 posts since I saw them earlier today but now I can't see those anymore.

[Tiger]

Originally Posted by Dr. Dirt

It does it on the website and FB. Now I only get 18 posts that go back 3 hours. My number of neighbors that post has not changed that much. I should still be seeing the posts that I saw earlier today but now am only seeing 3 hours worth. I think I should be seeing more than a total of 18 posts since I saw them earlier today but now I can't see those anymore.

Hi Dr. Dirt,

Could this be what is confusing you...

You should only be seeing one of each facility request per friend, (one regular facility request and one service facility request) once you work them if they post facilities again, you still only see the most recently posted ones, the older facility posts by them are automatically removed.

If the older facility posts were not removed for the same farmer that would up more room on the facility wall request page to show was many posts as possible from different farmers.

The other thing that could be happening is if farmers are posting facilities using Facebook and not allowing them to show up on the facility wall requests page then you would not see those on the facility wall requests page using either FB or the Website.

There is no option to prevent them from showing on facility wall requests when posting facilities using the website, it's only possible with the Facebook version.

You also don't have that option when posting things like bonuses and ingredients from either version of the game. All the bonuses and ingredients will show up to give you the choice of which ones you want to help with.

If there are any farmers posts that you think are missing from the 2 walls (facility wall requests and other wall requests), you would need to check with some of them to see if they posted today. That's not something we can do for you.

[Dr. Dirt]

Originally Posted by Tiger

Hi Dr. Dirt,

Could this be what is confusing you...

You should only be seeing one of each facility request per friend, (one regular facility request and one service facility request) once you work them if they post facilities again, you still only see the most recently posted ones, the older facility posts by them are automatically removed.

If the older facility posts were not removed for the same farmer that would up more room on the facility wall request page to show was many posts as possible from different farmers.

The other thing that could be happening is if farmers are posting facilities using Facebook and not allowing them to show up on the facility wall requests page then you would not see those on the facility wall requests page using either FB or the Website.

There is no option to prevent them from showing on facility wall requests when posting facilities using the website, it's only possible with the Facebook version.

You also don't have that option when posting things like bonuses and ingredients from either version of the game. All the bonuses and ingredients will show up to give you the choice of which ones you want to help with.

If there are any farmers posts that you think are missing from the 2 walls (facility wall requests and other wall requests), you would need to check with some of them to see if they posted today. That's not something we can do for you.

I'm not confused just wondering why they don't go back as far anymore. Right now it goes back 5 hours yet I know some of my neighbors that posted today posted around nine to ten hours ago and they don't show up in the current five hours so why doesn't the posts go back further where I can see them. It doesn't matter now because I worked their posts earlier but when I get up in the morning I can only see 5 to 9 hours back and I know my neighbors are posting. They have been posting everyday about the same time for a long time.

[Tiger]

Originally Posted by Dr. Dirt

I'm not confused just wondering why they don't go back as far anymore. Right now it goes back 5 hours yet I know some of my neighbors that posted today posted around nine to ten hours ago and they don't show up in the current five hours so why doesn't the posts go back further where I can see them. It doesn't matter now because I worked their posts earlier but when I get up in the morning I can only see 5 to 9 hours back and I know my neighbors are posting. They have been posting everyday about the same time for a long time.

Hi Dr. Dirt,

So the friends that posted 10 hours go, have not posted their facilities again and you now can't see their posts with a pink background? We are not aware of any changes being done to remove posts already worked from showing up.

Are all your neighbours and buddies still showing up as active in the game over the last few days?

Do you tend to have both versions of the game open at the same time or are you only playing one version then closing it and then opening the other?

Did you check with any friends and find that they have posted but you are unable to see their posts?

If it's none of those and you've done all the routine clearing and updates, also tried logging out of both FB and the website and back in and are in the current build, then you can report this to support for them to look at.

If you are logged into the website use this support link:
https://apps.slashkey.com/farmtown/settings2/support/

If you are logged into Facebook use this one:
http://apps.facebook.com/farmtown/settings2/support/

[Dr. Dirt]

Originally Posted by Tiger

Hi Dr. Dirt,

So the friends that posted 10 hours go, have not posted their facilities again and you now can't see their posts with a pink background? We are not aware of any changes being done to remove posts already worked from showing up.

Yes I can't see their posts with the pink background.

Are all your neighbours and buddies still showing up as active in the game over the last few days?

Yes

Do you tend to have both versions of the game open at the same time or are you only playing one version then closing it and then opening the other?

One version at the time.

Did you check with any friends and find that they have posted but you are unable to see their posts?

No, I saw their posts earlier but can't see them now.

If it's none of those and you've done all the routine clearing and updates, also tried logging out of both FB and the website and back in and are in the current build, then you can report this to support for them to look at.

I'll give it a few days and see if it clears up. If it doesn't I'll contact support.


If you are logged into the website use this support link:
https://apps.slashkey.com/farmtown/settings2/support/

If you are logged into Facebook use this one:
http://apps.facebook.com/farmtown/settings2/support/

Thanks Tiger for all your help. I thought maybe they were doing something different and thought I would check and see.