OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[Taz D]

Originally Posted by MOM GLENDA

hi Taz D i typed to microsoft told them the problem i was having they called me on my phone they then went in my laptop rolled it back to windows 10 it corrected the problem on farmtown.was told they reinstalled 11 for me when they know they got all bugs out of windows 11. thanks

Hi Mom Glenda,

Good to hear they rolled you back to 10.

[deballen]

I am having a problem loading the job market. I can only see people a few hours in the evening and the fruit stand never loads. Can anyone tell me why this is happening or how to correct it? The game itself loads fine it is just when going to the job market.

[marymarcel]

Originally Posted by deballen

I am having a problem loading the job market. I can only see people a few hours in the evening and the fruit stand never loads. Can anyone tell me why this is happening or how to correct it? The game itself loads fine it is just when going to the job market.

Hi deballen

Please be sure your browser is up to date and also if you have any pending update for Windows or Mac in case you use it. After an update please restart your computer.

Do you use CCleaner? If so, could you have installed and enabled Kamo? If you have please uninstall Kamo and then reboot your computer as that can cause problems with seeing farmers at market.

Also, some antivirus software are blocking the sites needed for Farm Town. If your Antivirus software is blocking tracking and you are able to temporarily disable that setting you can see if that resolves the problem.

About the fruit stand, you have buildings and decorations unchecked in your preferences, the wrench, just put a check mark to Show Buildings and Show Decorations options and then click in the green check mark to save changes and you should be able to see the fruit stand.

[Larwin]

sometimes it just sits there for a long time like game locked up on loading offers screen.

like a soft lock i guess. i can reload game and item will be traded though.

[marymarcel]

Originally Posted by Larwin

sometimes it just sits there for a long time like game locked up on loading offers screen.

like a soft lock i guess. i can reload game and item will be traded though.

Hi Larwin

Is this happening when you open the Trading warehouse for the first time to load the the offers?

Or when for example you are at market and try to add more offers?

Is it the same for regular offers and super facilities offers?

Please try clearing your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all tabs you have the game open. Then reload the game and see if that helps with your problem.

https://apps.facebook.com/farmtown/p...lear_memcached

[Larwin]

it was mainly that loading bar would seem to just sit there for a long time. i try doing that link every so often see if it help that.

[marymarcel]

Originally Posted by Larwin

it was mainly that loading bar would seem to just sit there for a long time. i try doing that link every so often see if it help that.

Hi Larwin

I know you are talking about the loading bar, but is this happening when you try to load the offers for the first time or when you try to add more once they were taken?

Is this happening mostly in your own farms or at marketplace?

If you get the problem very often, then you could contact Support team. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[Larwin]

it doesnt seem to be a major problem just when im transitioning for one thing to next rest of the game seems fine if i notice problem persists i will message support. dont know if its just latency in system or something that needs fixed. it was ok today so far.

[marymarcel]

Originally Posted by Larwin

it doesnt seem to be a major problem just when im transitioning for one thing to next rest of the game seems fine if i notice problem persists i will message support. dont know if its just latency in system or something that needs fixed. it was ok today so far.

Ok Larwin, maybe a temporaly glitch somewhere but glad it is working right by now.

[Larwin]

i messaged support then got disconnected from farm town?