New Release -- September 28th, 2017

[AKDave]

What is the "From Facilities (Export)" feature?

[marymarcel]

Originally Posted by AKDave

What is the "From Facilities (Export)" feature?

Hi AKDave

We think it is something related to the Local chain feature coming in 1-2 weeks.

[max_river]

Thank you for the new realese. I am having issues with my train when i try to boost them the screen goes flat

[marymarcel]

Originally Posted by max_river

Thank you for the new realese. I am having issues with my train when i try to boost them the screen goes flat

Hi max_river

Facebook has reopened their ticket on this issue and we have to wait for them to fix it.

You might try the following, but you do have to be really quick to do it and it may not always work. As soon as the window opens that normally shows your friends, QUICKLY "right click" your mouse on "All Farmers" at the top left of the box and then chose "open in a new tab". This should open a new window with your friends in it, that doesn't shrink.

[maggiel29]

Thanks Raul for fixing the problem with the market place so quick

[ijago]

Im having problems sending gifts and trains with the shrinking page

[Taz D]

Originally Posted by ijago

Im having problems sending gifts and trains with the shrinking page

Hi Ijago,
Facebook has reopened their ticket on this issue and we have to wait for them to fix it.

You might try the following, but you do have to be really quick to do it and it may not always work. As soon as the window opens that normally shows your friends, QUICKLY "right click" your mouse on "All Farmers" at the top left of the box and then chose "open in a new tab". This should open a new window with your friends in it, that doesn't shrink.

[cgsfarm]

Hi
I am having some problems and I don't know why.
1. unable to load all or start all.
2. unable to accept all gifts
3. ships times for containers are off. It will say 7 minutes to load when it is 4.8 minutes left. or 2 minutes left when it is 0.2 minutes left.

[marymarcel]

Originally Posted by cgsfarm

Hi
I am having some problems and I don't know why.
1. unable to load all or start all.
2. unable to accept all gifts
3. ships times for containers are off. It will say 7 minutes to load when it is 4.8 minutes left. or 2 minutes left when it is 0.2 minutes left.

Hi cgsfarm

Please try the following suggestions and check if they help you.

1. Try clearing your memcache (link below), you will see a new window with a short list of unsettings. Close that window and the farm if it was opened during the clearing. Then reopen your farms and try to Start all and Load all buttons again.
https://apps.facebook.com/farmtown/p...lear_memcached

If they still dont work, please explain what happens when you click the buttons or if you receive any messages.

2. Are you getting the shrink window when you try to accept gifts? If so, Facebook has reopen the ticket about this issue and we have to wait for them to fix this.
Meanwhile, When you get the box that comes up with your friends in it, quickly "right click" your mouse on the "All Farmers" at the top left of the box, and then choose "open in a new tab". You should then get a full size window that does not shrink allowing you to click the "Send" button.

3. For ships containers, check if the problems corrected after clearing your memcache. Also, check date (day, month and year) and time in your computer. If any of them are not right, this kind of problems usually happens.
EDIT TO ADD: are you seeing the load time changes while you are loading the containers? If so, the reason the times change is that ships on the Dispatched list show a date and time they were dispatched. When they reach exactly 7 days to the second then they drop off the list. When that happens then your number of dispatched ships in the last 7 days drops by one, changing the preparation time.

[marymarcel]

Hi all

From Raul notes for the New Release:

Post-Release Updates - October 2nd, 3:40PM

- Released old Halloween items.