HTML5/WebGL: Game Not loading or frequent crashes

[Taz D]

Originally Posted by DeniseDJ

as requested
Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

Hi DeniseDJ,
This is only needed if you can't get the HTML version to not load.

[Denise Dianna]

Originally Posted by Taz D

Hi DeniseDJ,
This is only needed if you can't get the HTML version to not load.

oops, sorry I guess I didn't understand.

[perryalexander]

Facebook just blocked Flash, now what? I could get on because I had already enabled Flash but what happens the next time I log on my machine.

[marymarcel]

Originally Posted by perryalexander

Facebook just blocked Flash, now what?

Hi perryalexander

I also got the banner from adobe but my farm loaded anyway.

Can you still load your farm in flash no matter you get the banner?

[Alexm2012]

thanks for the font change my eyes also thank you. excited to see the upcoming "normal" features in the HTMl5 Version. hope SuperNeighbour will be the first.

[laurakal]

Hi, I have tried all the links from 1 to 7 with good results, but when I try to open new version I sill get just a green screen. Any other suggestions I can try? I use Chrome and the browser is up to date.

Many thanks LauraKal

[Taz D]

Originally Posted by laurakal

Hi, I have tried all the links from 1 to 7 with good results, but when I try to open new version I sill get just a green screen. Any other suggestions I can try? I use Chrome and the browser is up to date.

Many thanks LauraKal

Hi Laurakal,
Please post your results for #7.
It does take a long time to load the first time as it has to download all the graphics for the game.


Also please try a different browser to see if it will load it that one.

[RIAP27]

Just another question about the icon sizing. On bth of mine they are nivce and large as the should be bt my super neighbor Sue says hers is still tiny. Is this change being rolled out slowly?

[Taz D]

Originally Posted by RIAP27

Just another question about the icon sizing. On bth of mine they are nivce and large as the should be bt my super neighbor Sue says hers is still tiny. Is this change being rolled out slowly?

Hi Riap,
No everyone should be using build 20 which has the larger text and items. If that is not the version she is on then have her try the memcache and then reload. If it still doesn't change to 20, then replace 17 with 20 in the address.

[Debw758]

I clicked on all the links because I was having problems with my farm loading in the new version. All of the results I should get by clicking on the links all worked.