OFFICIAL Accidentally Bought, Deleted or Sold Something

[Tiger]

Originally Posted by TeriLee

I was selling off items that I don't need in my storage containers, specifically fish and I accidently sold several million talapia. Is there anyway the can be returned. I will never have that many again and I worked quite a few farms to acquire them. Thank you for any help yu can give me

Hi TeriLee,

No I am sorry but there is no way to return those fish to you.

[iwoeb]

I accidentally deleted a beautiful pink farmhouse with autumn trees that was a gift I earned in Farm Pass a while ago. I just completed 9x the fields on my farm 36. Was trying to clear some of it that was covering this farmhouse and surrounding yard and accidentally deleted the house. Can you help me get it back???

Ilene Woebbecke (Alice)

farm link: 56792224

[Taz D]

Originally Posted by iwoeb

I accidentally deleted a beautiful pink farmhouse with autumn trees that was a gift I earned in Farm Pass a while ago. I just completed 9x the fields on my farm 36. Was trying to clear some of it that was covering this farmhouse and surrounding yard and accidentally deleted the house. Can you help me get it back???

Ilene Woebbecke (Alice)

farm link: 56792224

Hi Iwoeb,
I moved your post to the thread about accidently deleting items.
I am sorry but there isn't any way for use to restaore that farm house for you.

[iwoeb]

so disappointed. was trying to be so careful. And can't purchase it, as it was a gift from Farm Pass. thanks for the reply.

[Brugpuppy]

Please help, I think I accidently purchased a stone barn, at least I see my farm cash is down, and I checked, I must have purchased a stone barn? whatever that is. Please, can I send it back so I can get my facility I was working for. Thanks, any help would be appreciated.

[Taz D]

Originally Posted by Brugpuppy

Please help, I think I accidently purchased a stone barn, at least I see my farm cash is down, and I checked, I must have purchased a stone barn? whatever that is. Please, can I send it back so I can get my facility I was working for. Thanks, any help would be appreciated.

Hi Brugpuppy,
We can not do any refunds through the forums. You will need to contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Tammy Drawdy]

Hi
I accidentally deleted my semi.
Is there ANY way of retrieving it?

signed HEARTBROKEN
Please.
Tammy

[Taz D]

Originally Posted by Tammy Drawdy

Hi
I accidentally deleted my semi.
Is there ANY way of retrieving it?

signed HEARTBROKEN
Please.
Tammy

Hi Tammy,
I moved your post to the thread about accidently deleting items.
According to your data you have 3 semis, but I do not see any missing. Is it possible you just hid it instead on that farm? Try refreshing the farm and see if it shows back up.
Also check your facility manager and see if all 3 show in that. If they do then you did not delete it.


EDIT: I just checked your farms and your 3 semis are on you farms 4, 11, & 12.

[Sandy T]

Hello,

I accidentally purchased 2 "Arcade Supply Factory" yesterday, March 14, 2024. Is it possible to get reimbursed for 1? The one I do not need is on my Farm 7.

Yours truly,

Sandy, eh

[marymarcel]

Originally Posted by Sandy T

Hello,

I accidentally purchased 2 "Arcade Supply Factory" yesterday, March 14, 2024. Is it possible to get reimbursed for 1? The one I do not need is on my Farm 7.

Yours truly,

Sandy, eh

Hi Sandy

I moved your post to the thread for your problem.

You need to contact Support team as we cant do refunds through the forums.

To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366