Official Top Post Thread Issues with Registering your Email to your FarmTown Account - Page 57

farmer cc · #**561** Feb 21 2024, 08:18 PM

Hello, I cannot find my way back into farmtown. I have written to slaskhey twice already and never received any help. Should I just consider my farms lost to the wind and give up?
Thanks for any help or suggestions.

**Taz D** · #**562** Feb 21 2024, 09:53 PM

Quote:

Originally Posted by farmer cc

Hello, I cannot find my way back into farmtown. I have written to slaskhey twice already and never received any help. Should I just consider my farms lost to the wind and give up?
Thanks for any help or suggestions.

Hi Farmer CC,
I have moved your post to the thread about registering for your Farm Town account. Have you sent to Support using the email in the following instructions link?
https://www.slashkey.com/forum/showthread.php?t=664390

If you have check your spam folder in your email program for their replies. If you have not then please use that email to contact them.

HAF2020 · #**563** Apr 04 2024, 01:18 PM

My password manager shows my slashkey password as weak. How can I change it?

**marymarcel** · #**564** Apr 04 2024, 01:23 PM

Quote:

Originally Posted by HAF2020

My password manager shows my slashkey password as weak. How can I change it?

Hi HAF

Is it the password for the game or for the forum?

djensen552 · #**565** Apr 30 2024, 07:07 AM

Recently my identity was stolen including my email account and I did not have access to it. After days of working with the provider I was lucky enough to get my email account back and currently I can still play FT , but what happens if not able to recover registered email address? The ISP's are pushing 2-factor and sending verification code texts , however they do not work with VOIP phone services like MagicJack that I use for primary phone service. Thanks

**marymarcel** · #**566** Apr 30 2024, 09:06 AM

Quote:

Originally Posted by djensen552

Recently my identity was stolen including my email account and I did not have access to it. After days of working with the provider I was lucky enough to get my email account back and currently I can still play FT , but what happens if not able to recover registered email address? The ISP's are pushing 2-factor and sending verification code texts , however they do not work with VOIP phone services like MagicJack that I use for primary phone service. Thanks

Hi djensen

In the following link there are instructions in case you want to change your email address. BUT you have to be logged into the website with your old email address to do the change.

In case you cant use that email address to log into the website and you have another one available, then you can post here and we will give you instructions to contact Support team via email instead of ticket.

Just a suggestion, try to have your user ID number in a safe place so you can add it to the email sent to Support.

djensen552 · #**567** Apr 30 2024, 10:48 AM

In your response you referenced a link that is not there. Do not have another email account available to use for FT.

**marymarcel** · #**568** Apr 30 2024, 10:51 AM

Quote:

Originally Posted by djensen552

In your response you referenced a link that is not there. Do not have another email account available to use for FT.

Sorry djensen, here is the link:

https://www.slashkey.com/forum/showt...22#post6555222

If you do not have another email address then you can create one and have it active just in case you have problems with the one you have now.

djensen552 · #**569** Apr 30 2024, 12:09 PM

That link worked, but I have a question about it. With everyone doing recovery email addresses for 2 factor authentication in case of ID theft like what happened to me, when is Slashkey going to implement an account recovery backup? The only thing that saved my primary email account was having a recovery address set up. We have put too much time and money in to our farms to just lose it when an email account gets hacked. Thanks

**Taz D** · #**570** Apr 30 2024, 12:15 PM

Quote:

Originally Posted by djensen552

That link worked, but I have a question about it. With everyone doing recovery email addresses for 2 factor authentication in case of ID theft like what happened to me, when is Slashkey going to implement an account recovery backup? The only thing that saved my primary email account was having a recovery address set up. We have put too much time and money in to our farms to just lose it when an email account gets hacked. Thanks

Hi djensen,
I do not see Slashkey or any game setting up 2 factor authentication. That said we don't know what they have planned, but I do not see that happening. The recovery system we have is to contact Support and be able to verify the ID with them for them to be able to correct your account log in.