OFFICIAL Facilities and Facility Manager

[AnnetteB]

How do I go about getting a refund for the fodder facility?

[Taz D]

Originally Posted by AnnetteB

How do I go about getting a refund for the fodder facility?

Hi AnnetteB,
I moved your post to the thread about facilities. I am sorry we can not do refunds theough the forums. You will need to contact Support about this.


To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[vfreeme]

Every time factories come up to be worked at neighbors farms like the japanese one this time they are not in the request page. How can we work them?

[marymarcel]

Originally Posted by vfreeme

Every time factories come up to be worked at neighbors farms like the japanese one this time they are not in the request page. How can we work them?

Hi vfreeme

I moved your post to the thread about Facilities.

No matter the farmer didnt use a specific facility to post, that doesnt mean they do not have the Japanese one.

If you need to work that facility, then you can ask your friend where it is located so you can go to work it.