OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[Taz D]

Originally Posted by rrknepp

Could you please tell us if Farm Town is coming back? If it isn't, (so be it) but please don't keep us hanging
Randa Knepp

Hi Randa,
I moved your post to the Help & Support thread about loading issues as this is where we have been answering questions.
Slashkey has been trying every means they can to get Facebook to respond and re-activate the game. It all depends on Facebook as they have done everything they can trying to get this resolved. When we have updates from the developers that are posted in the following thread link:
http://www.slashkey.com/forum/showthread.php?t=659126


They are working as hard as they can to get the game back open so please be patient.

[lynnetimpeiro@msn.com]

I have no questions but a few comments. We are all in the same boat; awaiting word from FB or simply reinstating FT. I have read lots of posts, both here, in my two groups and on my newsfeed, relating to whatever requirements FB is demanding. The only things I will point out are that: FT/Slashkey are doing their utmost to comply and fix whatever wrongs FB thinks there are; the mods have done handstands to keep us informed with as much information as is possible; and, as I have told the members of my groups, please do NOT spread rumors. If you don't see it coming from the forum, then ignore it--don't pass it on as truth. Patience is the key here. We needed to be patient while Adobe pulled Flash. FT is a "game" we all enjoy and love -- so, please be patient.

[23Chris03]

Time to move the game away from Facebook?

I used to play Township which doesn't have these problems

[marymarcel]

Originally Posted by 23Chris03

Time to move the game away from Facebook?

I used to play Township which doesn't have these problems

Hi 23Chris03


Farm Town is an interactive game, so you need facebook to be able to have friends/neighbors to help each other.

[Early Girl]

Suggestion: let the players know that Slash Key hasn't given up on the game. Some simple words of encouragement would go a long way. Because what FB has done is driving them away in droves. We had NO warning. We could prepare like we did for the conversion from Flash. We knew it was coming. If you have given up on the game, simply let us know. Those of us who stand by the game, and SK, deserve at least that.

[Taz D]

Originally Posted by Early Girl

Suggestion: let the players know that Slash Key hasn't given up on the game. Some simple words of encouragement would go a long way. Because what FB has done is driving them away in droves. We had NO warning. We could prepare like we did for the conversion from Flash. We knew it was coming. If you have given up on the game, simply let us know. Those of us who stand by the game, and SK, deserve at least that.

Hi Early Girl,
I moved your post from the suggestions section as it is not a suggestion.
No one has given up. All we could tell you is what has already been said. They are still waiting for Facebook to respond and have tried other ways to contact Facebook along with resubmitting the appeal.

You didn't have any warning like with Flash because Facebook gave Slashkey no warning. They deactivated the game and then let them know what the problem was. Slashkey has fixed the problem and submitted it through the Facebook appeal process. The ball is in Facebook's court.

[Early Girl]

Originally Posted by Taz D

Hi Early Girl,
I moved your post from the suggestions section as it is not a suggestion.
No one has given up. All we could tell you is what has already been said. They are still waiting for Facebook to respond and have tried other ways to contact Facebook along with resubmitting the appeal.

You didn't have any warning like with Flash because Facebook gave Slashkey no warning. They deactivated the game and then let them know what the problem was. Slashkey has fixed the problem and submitted it through the Facebook appeal process. The ball is in Facebook's court.

Yes Taz, we know where it lies. But it was just a suggestion to try and keep people in the game. Some believe you didn't get a warning. Others believe they did yet spent their time working on the Farm Pass. I for one believe they got a warning, corrected the problem and now are sitting on their hands. I believe SK has done all they can do at this point. My suggestion is to simply give the players who are sticking by the side of FT, a little reassurance that they haven't given up on us. Like Zynga did with FV. The game has so many loyal players. Thus, just a suggestion.

[Taz D]

Originally Posted by Early Girl

Yes Taz, we know where it lies. But it was just a suggestion to try and keep people in the game. Some believe you didn't get a warning. Others believe they did yet spent their time working on the Farm Pass. I for one believe they got a warning, corrected the problem and now are sitting on their hands. I believe SK has done all they can do at this point. My suggestion is to simply give the players who are sticking by the side of FT, a little reassurance that they haven't given up on us. Like Zynga did with FV. The game has so many loyal players. Thus, just a suggestion.

Hi Early Girl,
You are getting every update that the developers have passed on to us. When they give us any new information then it will be posted here for all to see. I assure you there was no warning before Facebook deactivated the game.
This has been said before and is stated in the deactivation thread. Facebook required a large amount of the apps to make several security changes, of which Slashkey worked on for weeks to get completed. Facebook then deactivated the game and then sent them a non-compliance on 1 vulnerability, which they have corrected and sent the appeal back. Slashkey has not given up and are continuing to try to get a response from Facebook so we can get back to playing.
Any time something like this happens it seems all the wild rumor mongers start inventing their wild and totally false stories. The only place to know the truth from Slashkey is here.

[Early Girl]

And I agree. And I am sure you understand our concerns. That is why I posted it under "suggestions". I didn't ask a question. You chose to move it. Throughout all these years I have asked numerous questions. Some answered, some not. Some were simply referred to as "suggestions". And when that happened, you told us the devs read the suggestions. So, it was simply a suggestion to try and keep farmers. What Slash Key decides to do with my suggestion is up to them. We just want to know - no question/answer involved

[Taz D]

Originally Posted by Early Girl

And I agree. And I am sure you understand our concerns. That is why I posted it under "suggestions". I didn't ask a question. You chose to move it. Throughout all these years I have asked numerous questions. Some answered, some not. Some were simply referred to as "suggestions". And when that happened, you told us the devs read the suggestions. So, it was simply a suggestion to try and keep farmers. What Slash Key decides to do with my suggestion is up to them. We just want to know - no question/answer involved

Hi Early Girl,
What you posted is not a suggestion for the game. That is the only thing that suggestion section is for. You have the latest update in the deactivation thread from the developers. When something changes and we get an update from them then it will be updated again.