REDIRECT (see first post) Answered and Closed Threads

[Taz D]

Originally Posted by PNELLA

I am requesting the refund for the (2) facs Feed Supplement Plant and Premium Fodder Factory that I have placed in storage per your instructions. If this is not the right place to post this please send me the link. I seem to struggle getting messages to the right location.

Hi Pnella,
We can not do refunds through the forums. You will need to contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[pdsegida]

I put my fodder back into storage and would like a refund (I bought 2, misunderstanding which one I needed more of) I would like to get another supplement instead. Like others I would like to see a better output. I am constantly out of milk and eggs. Thanks for any help

[marymarcel]

Originally Posted by pdsegida

I put my fodder back into storage and would like a refund (I bought 2, misunderstanding which one I needed more of) I would like to get another supplement instead. Like others I would like to see a better output. I am constantly out of milk and eggs. Thanks for any help

Hi pdsegida

I moved your post to the thread about Refunds.

We can't do refunds through the forums so you have to contact Support. Please explain them you are only asking a refund for 1 of the new factories and why.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[pdsegida]

thank you for replying to me and giving the right directions on where to go.