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  #1  
Old Jul 17 2023, 12:35 PM
dottyF dottyF is offline
 
Join Date: Jul 26 2009
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I can exchange all gifts in the new site but I cant accept all or send back gifts. I have to do it one at a time.
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  #2  
Old Jul 17 2023, 12:40 PM
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Taz D Taz D is offline
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Location: Buda, Tx
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Quote:
Originally Posted by dottyF View Post
I can exchange all gifts in the new site but I cant accept all or send back gifts. I have to do it one at a time.
Hi DottyF,
Are you doing the gifts through the My Requests tab or the new Gift Manager?
Are you not seeing the Accept All button in either method?
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #3  
Old Jul 17 2023, 02:52 PM
dottyF dottyF is offline
 
Join Date: Jul 26 2009
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gift manager. Its like the accept all butten is stuck.
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  #4  
Old Jul 17 2023, 02:55 PM
Taz D's Avatar
Taz D Taz D is offline
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Location: Buda, Tx
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Quote:
Originally Posted by dottyF View Post
gift manager.
Hi DottyF,
Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.


For clearing from Slashkey:
https://apps.slashkey.com/farmtown/play/?do=clear_memcached
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #5  
Old Jul 17 2023, 03:38 PM
dottyF dottyF is offline
 
Join Date: Jul 26 2009
Posts: 145
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did that and restarted computer. Still doesnt work.
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  #6  
Old Jul 17 2023, 03:43 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,852
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Quote:
Originally Posted by dottyF View Post
did that and restarted computer. Still doesnt work.
Hi DottyF,
Are you using a saved bookmark to load the game? If so try using the button at the top of the forum. Bookmarks can end up getting changed or not updating with the latest release.


If that doesn't work then please contact Support about this as we can't reproduce it. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through Facebook:

http://apps.facebook.com/farmtown/settings2/support/


To contact through the website:
http://apps.slashkey.com/farmtown/settings2/support/



You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #7  
Old Jul 17 2023, 03:53 PM
dottyF dottyF is offline
 
Join Date: Jul 26 2009
Posts: 145
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Thanks. I submitted it.
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