OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[Tiger]

Originally Posted by Zeeky Banutski

That worked! Thanks for the help!

Great Zeeky Banutski, thanks for coming back to let us know!

[KCJ]

Using Opera I get this... Your browser does not support WebGL. When I use the link to test it, I get Your browser supports WebGL and a spinning cube. What do I need to do?

USER ID number is: 100001125470378

[alabone2020]

Hi, I am getting this message
2022-09-08 08:50:24.776 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/...ild386.data.gz
2022-09-08 08:50:25.750 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2022-09-08 08:50:25.751 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild386.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2022-09-08 08:50:25.753 ERRORfalling back to ArrayBuffer instantiation

I have just cleared my cache
FB USER ID 121547708293706

[rodkay1@bigpond.com]

Not sure if you have been notified but so many people are having trouble getting on FT. I have been waiting for what seems like forever to load the game myself but being patient it is close to the end of loading even though it seems to have stalled. ID 604354593

[Tiger]

Originally Posted by KCJ

Using Opera I get this... Your browser does not support WebGL. When I use the link to test it, I get Your browser supports WebGL and a spinning cube. What do I need to do?

USER ID number is: 100001125470378

Hi KCJ,

Try closing the tab the game is open in and open it in a new tab.
Check for any browser updates if you haven't already, then even if it doesn't need updating, close the browser for a few minutes and reopen it and that usually resolves it.

[Tiger]

Originally Posted by alabone2020

Hi, I am getting this message
2022-09-08 08:50:24.776 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/...ild386.data.gz
2022-09-08 08:50:25.750 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2022-09-08 08:50:25.751 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild386.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2022-09-08 08:50:25.753 ERRORfalling back to ArrayBuffer instantiation

I have just cleared my cache
FB USER ID 121547708293706

Hi alabone2020,

Is this only happening in one browser or is it happening in every browser you have tried?
Have you kept up to date with your computer updates and browser updates?
If not please do those and then see if the game will load for you.

If it doesn't it might be that you have an temporary internet issue that will clear itself up. Is there any bad weather in your region? Some countries/areas can have odd issues occur with internet when the weather is bad.

I'm not having any issues loading your farms, they are loading fast for me.

If you haven't done so you can also check the first post on page one and see if anything there helps that you may not have tried yet. Here's the link in case you need it:
http://r1.slashkey.com/forum/showthread.php?t=352666

[Tiger]

Originally Posted by rodkay1@bigpond.com

Not sure if you have been notified but so many people are having trouble getting on FT. I have been waiting for what seems like forever to load the game myself but being patient it is close to the end of loading even though it seems to have stalled. ID 604354593

Hi rodkay1,

Some areas in some countries are having problems with bad weather which is a possible cause of slow loading or not being able to load.

I'm not having any problems loading your farms fast.

If there isn't any bad weather in your region or you haven't tried them yet, you could try checking for the routine things like computer updates, browser updates, trying other updates browsers and even shutting down your router for a few minutes then rebooting it and see if it helps you at all.

[michelle jo]

hi i cannot connect to main frame so off line at the moment anyone else having problems i have cleaned all computer out and done memcahce out too thank you

[Alexandra_J]

https://prnt.sc/ucUFU5sBKWcB getting this now, it was fine an hour ago.

[MikeYoung55]

Yep me too. Looks like one of their servers is having problems...
Log shows:
2022-09-09 08:25:33.512 INFOCheckpoint-DONE - Map Loaded - Mem: 77/53/130/290 MB
------------------------------------
2022-09-09 08:25:33.854 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-09-09 08:25:33.857 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-09-09 08:25:37.203 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-09-09 08:25:37.206 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443