OFFICIAL Game Running Slow

[Taz D]

Originally Posted by Poppy559

The game is suddenly very slow and freezes all the time, especially when navigating between farms.

I have done all the troubleshooting and cleared all the caches, no other programs running or tabs open, used a different browser, and restarted. And it's NOT my internet.

I see other people are also complaining and it cannot be all our internets.

I hope the moderators and devs will take us seriously and at very least investigate what the issue could be rather than just giving us the usual cookie cutter response.

Hi Poppy,
What you see in this thread is spread over years and no others at this time.
First you need to understand that your internet connection to your service provider can be just fine with no problems. However, your game data has to go through many links in between you and the game servers. Any one of those links can be have excessive traffic or have a problem that can slow down the transfer to and from the servers for you which can cause you game to be slow and freeze a lot.
Slashkey does not own, control or monitor those links between you and the servers, so the only thing you can do is wait and hope that whoever owns those links realizes they have a problem and can get it back to normal. You may not have anything else slow only because your path to those other locations are different after the signal leaves your service provider. I am sorry but there is nothing we or the developers can do to help with this.

[Poppy559]

Originally Posted by Taz D

Hi Poppy,
What you see in this thread is spread over years and no others at this time.
First you need to understand that your internet connection to your service provider can be just fine with no problems. However, your game data has to go through many links in between you and the game servers. Any one of those links can be have excessive traffic or have a problem that can slow down the transfer to and from the servers for you which can cause you game to be slow and freeze a lot.
Slashkey does not own, control or monitor those links between you and the servers, so the only thing you can do is wait and hope that whoever owns those links realizes they have a problem and can get it back to normal. You may not have anything else slow only because your path to those other locations are different after the signal leaves your service provider. I am sorry but there is nothing we or the developers can do to help with this.

I contacted my internet service provider. They say there are no "broken links". Also April and May 2025 is not "over several years". Very well. I shall simply not spend any money on the game until it comes right - whoever's fault it may be.

[Taz D]

Originally Posted by Poppy559

I contacted my internet service provider. They say there are no "broken links". Also April and May 2025 is not "over several years". Very well. I shall simply not spend any money on the game until it comes right - whoever's fault it may be.

Hi Poppy,
Even those in April and May are past, have been resolved and not current posts.
Your ISP does not have any way to monitor all the links your data goes through between you and the servers. They can only see the links between you to them to the next link. There are many links between them and the servers. It is not a direct connection between your service provider and the servers. We have no way to monitor all of those either and no control over those.


I assure you there is nothing wrong with the servers themselves as they are up and operational.


I have visited your farms and you do have them heavily layered and that can cause slowdowns in your operations specially when moving between farms.
Please check the suggestions in the first post of this thread.

[penguin66]

Despite what the MODS are stating, the game IS running slow or not loading at all. I complained last night and was given standard troubleshooting advice. I've worked in IT and database development for over 15 years so I run the standard troubleshooting advice before I bother contacting anyone. This morning, I have had to wait over 5 minutes for some of my farms to load. It is not my computer, and with so many people (in the game not loading and game running slow threads) making complaints that they are having problems with the game not loading, game hanging up when loading, or the game running slow it can't be that so many people are having internet problems at the same time since I'm sure that we are all using different internet service providers and the connections are taking different routes to the slashkey server. I just wish that the mods and developers would take our issues seriously rather than just blowing them off like so many other issues people are experiencing in the game. As an example, it took me several minutes to compose this message and I was attempting to load one of my farms before starting this, and it has just now, after 5 minutes of waiting, loaded. It is like I have gone back to the dial up modem days with all the delays I am experiencing. And no, none of the other websites or games I play are having issues with loading.

Update: Switching from farm to farm either takes a few seconds or 4 to 5 minutes. On my last switch from one farm to another, it took 4 minutes and I also got the following error messages which I normally don't get.
2025-06-03 18:41:38.237 ERRORRemoteProviderException : Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...c3cccb9.bundle
UnityWebRequest result : ConnectionError : Unknown Error
url : https://cdn.slashkey.com/flash/farm/...c3cccb9.bundle
2025-06-03 18:41:38.242 ERROROperationException : GroupOperation failed because one of its dependencies failed
RemoteProviderException : Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...c3cccb9.bundle
UnityWebRequest result : ConnectionError : Unknown Error
url : https://cdn.slashkey.com/flash/farm/...c3cccb9.bundle
2025-06-03 18:41:38.255 ERRORSystem.Exception: Dependency Exception ---> UnityEngine.ResourceManagement.Exceptions.Operatio nException: GroupOperation failed because one of its dependencies failed ---> UnityEngine.ResourceManagement.Exceptions.RemotePr oviderException: Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...c3cccb9.bundle
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
2025-06-03 18:41:38.309 WARNWARNING: ItemDef.LoadPrefabOrSpriteAsync - Completed - Hsheep -> System.Exception: Dependency Exception ---> UnityEngine.ResourceManagement.Exceptions.Operatio nException: GroupOperation failed because one of its dependencies failed ---> UnityEngine.ResourceManagement.Exceptions.RemotePr oviderException: Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...c3cccb9.bundle
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
2025-06-03 18:41:48.718 ERRORRemoteProviderException : Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...746332e.bundle
UnityWebRequest result : ConnectionError : Unknown Error
url : https://cdn.slashkey.com/flash/farm/...746332e.bundle
2025-06-03 18:41:48.723 ERROROperationException : GroupOperation failed because one of its dependencies failed
RemoteProviderException : Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...746332e.bundle
UnityWebRequest result : ConnectionError : Unknown Error
url : https://cdn.slashkey.com/flash/farm/...746332e.bundle
2025-06-03 18:41:48.735 ERRORSystem.Exception: Dependency Exception ---> UnityEngine.ResourceManagement.Exceptions.Operatio nException: GroupOperation failed because one of its dependencies failed ---> UnityEngine.ResourceManagement.Exceptions.RemotePr oviderException: Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...746332e.bundle
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
2025-06-03 18:41:48.760 WARNWARNING: ItemDef.LoadPrefabOrSpriteAsync - Completed - Hturkey -> System.Exception: Dependency Exception ---> UnityEngine.ResourceManagement.Exceptions.Operatio nException: GroupOperation failed because one of its dependencies failed ---> UnityEngine.ResourceManagement.Exceptions.RemotePr oviderException: Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...746332e.bundle
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
2025-06-03 18:41:48.764 WARNWARNING: ItemDef.LoadPrefabOrSpriteAsync - Completed - Hturkey -> System.Exception: Dependency Exception ---> UnityEngine.ResourceManagement.Exceptions.Operatio nException: GroupOperation failed because one of its dependencies failed ---> UnityEngine.ResourceManagement.Exceptions.RemotePr oviderException: Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...746332e.bundle
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
2025-06-03 18:41:48.770 WARNWARNING: ItemDef.LoadPrefabOrSpriteAsync - Completed - Hturkey -> System.Exception: Dependency Exception ---> UnityEngine.ResourceManagement.Exceptions.Operatio nException: GroupOperation failed because one of its dependencies failed ---> UnityEngine.ResourceManagement.Exceptions.RemotePr oviderException: Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...746332e.bundle
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
2025-06-03 18:41:48.780 WARNWARNING: ItemDef.LoadPrefabOrSpriteAsync - Completed - Hturkey -> System.Exception: Dependency Exception ---> UnityEngine.ResourceManagement.Exceptions.Operatio nException: GroupOperation failed because one of its dependencies failed ---> UnityEngine.ResourceManagement.Exceptions.RemotePr oviderException: Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...746332e.bundle
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
2025-06-03 18:41:48.786 WARNWARNING: ItemDef.LoadPrefabOrSpriteAsync - Completed - Hturkey -> System.Exception: Dependency Exception ---> UnityEngine.ResourceManagement.Exceptions.Operatio nException: GroupOperation failed because one of its dependencies failed ---> UnityEngine.ResourceManagement.Exceptions.RemotePr oviderException: Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...746332e.bundle
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
2025-06-03 18:41:48.792 WARNWARNING: ItemDef.LoadPrefabOrSpriteAsync - Completed - Hturkey -> System.Exception: Dependency Exception ---> UnityEngine.ResourceManagement.Exceptions.Operatio nException: GroupOperation failed because one of its dependencies failed ---> UnityEngine.ResourceManagement.Exceptions.RemotePr oviderException: Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...746332e.bundle
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
2025-06-03 18:41:48.799 WARNWARNING: ItemDef.LoadPrefabOrSpriteAsync - Completed - Hturkey -> System.Exception: Dependency Exception ---> UnityEngine.ResourceManagement.Exceptions.Operatio nException: GroupOperation failed because one of its dependencies failed ---> UnityEngine.ResourceManagement.Exceptions.RemotePr oviderException: Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...746332e.bundle
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
2025-06-03 18:41:48.805 WARNWARNING: ItemDef.LoadPrefabOrSpriteAsync - Completed - Hturkey -> System.Exception: Dependency Exception ---> UnityEngine.ResourceManagement.Exceptions.Operatio nException: GroupOperation failed because one of its dependencies failed ---> UnityEngine.ResourceManagement.Exceptions.RemotePr oviderException: Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...746332e.bundle
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
2025-06-03 18:41:48.811 WARNWARNING: ItemDef.LoadPrefabOrSpriteAsync - Completed - Hturkey -> System.Exception: Dependency Exception ---> UnityEngine.ResourceManagement.Exceptions.Operatio nException: GroupOperation failed because one of its dependencies failed ---> UnityEngine.ResourceManagement.Exceptions.RemotePr oviderException: Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...746332e.bundle
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
2025-06-03 18:41:48.818 WARNWARNING: ItemDef.LoadPrefabOrSpriteAsync - Completed - Hturkey -> System.Exception: Dependency Exception ---> UnityEngine.ResourceManagement.Exceptions.Operatio nException: GroupOperation failed because one of its dependencies failed ---> UnityEngine.ResourceManagement.Exceptions.RemotePr oviderException: Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...746332e.bundle
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
2025-06-03 18:41:48.834 WARNWARNING: ItemDef.LoadPrefabOrSpriteAsync - Completed - Hturkey -> System.Exception: Dependency Exception ---> UnityEngine.ResourceManagement.Exceptions.Operatio nException: GroupOperation failed because one of its dependencies failed ---> UnityEngine.ResourceManagement.Exceptions.RemotePr oviderException: Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...746332e.bundle
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
2025-06-03 18:41:48.839 WARNWARNING: ItemDef.LoadPrefabOrSpriteAsync - Completed - Hturkey -> System.Exception: Dependency Exception ---> UnityEngine.ResourceManagement.Exceptions.Operatio nException: GroupOperation failed because one of its dependencies failed ---> UnityEngine.ResourceManagement.Exceptions.RemotePr oviderException: Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...746332e.bundle
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
2025-06-03 18:41:48.845 WARNWARNING: ItemDef.LoadPrefabOrSpriteAsync - Completed - Hturkey -> System.Exception: Dependency Exception ---> UnityEngine.ResourceManagement.Exceptions.Operatio nException: GroupOperation failed because one of its dependencies failed ---> UnityEngine.ResourceManagement.Exceptions.RemotePr oviderException: Unable to load asset bundle from : https://cdn.slashkey.com/flash/farm/...746332e.bundle
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---

[Taz D]

Originally Posted by penguin66

Despite what the MODS are stating, the game IS running slow or not loading at all. I complained last night and was given standard troubleshooting advice. I've worked in IT and database development for over 15 years so I run the standard troubleshooting advice before I bother contacting anyone. This morning, I have had to wait over 5 minutes for some of my farms to load. It is not my computer, and with so many people (in the game not loading and game running slow threads) making complaints that they are having problems with the game not loading, game hanging up when loading, or the game running slow it can't be that so many people are having internet problems at the same time since I'm sure that we are all using different internet service providers and the connections are taking different routes to the slashkey server. I just wish that the mods and developers would take our issues seriously rather than just blowing them off like so many other issues people are experiencing in the game. As an example, it took me several minutes to compose this message and I was attempting to load one of my farms before starting this, and it has just now, after 5 minutes of waiting, loaded. It is like I have gone back to the dial up modem days with all the delays I am experiencing. And no, none of the other websites or games I play are having issues with loading.

Hi Penguin,
I have loaded every one of your farms and the only ones that took more than 5 seconds were the ones with lots of facilities or decorations which requires them to each be loaded. So it cannot be the servers your farms are on.
It can be internet and even though everyone is using different paths it can still be a link or links that are having heavy traffic or server problems of which we have no control or way to check those. I also worked in IT for 30 years and still keep up with it evn though I am retired.

[penguin66]

Originally Posted by Taz D

Hi Penguin,
I have loaded every one of your farms and the only ones that took more than 5 seconds were the ones with lots of facilities or decorations which requires them to each be loaded. So it cannot be the servers your farms are on.
It can be internet and even though everyone is using different paths it can still be a link or links that are having heavy traffic or server problems of which we have no control or way to check those. I also worked in IT for 30 years and still keep up with it evn though I am retired.

I'm glad it is working you your end because I keep trying to load farms and some load within seconds and other are taking 4 to 5 minutes. I was even taken offline for inactivity while waiting for a farm to load. I understand all the different paths that data can take to travel from one site to another, but this is starting to get so painfully slow that it is no longer enjoyable to play.

[Taz D]

Originally Posted by penguin66

I'm glad it is working you your end because I keep trying to load farms and some load within seconds and other are taking 4 to 5 minutes. I was even taken offline for inactivity while waiting for a farm to load. I understand all the different paths that data can take to travel from one site to another, but this is starting to get so painfully slow that it is no longer enjoyable to play.

Hi Penguin,
I am sorry you are having problems, but there is nothing we or the developers can do as it is not a problem on the servers. They are working correctly as I have been able to log into everyone's farms that have reported this without any loading issues even when moving from farm to farm. I don't have an explanation for this, but I know it is not a server problem.

[Poppy559]

Originally Posted by Taz D

Hi Poppy,
What you see in this thread is spread over years and no others at this time.
First you need to understand that your internet connection to your service provider can be just fine with no problems. However, your game data has to go through many links in between you and the game servers. Any one of those links can be have excessive traffic or have a problem that can slow down the transfer to and from the servers for you which can cause you game to be slow and freeze a lot.
Slashkey does not own, control or monitor those links between you and the servers, so the only thing you can do is wait and hope that whoever owns those links realizes they have a problem and can get it back to normal. You may not have anything else slow only because your path to those other locations are different after the signal leaves your service provider. I am sorry but there is nothing we or the developers can do to help with this.

My farms have ALWAYS been heavily layered and I never had these issues.

It may not be the game servers, but the game is definitely glitching.

What do we, the players, who spend money on this game need to do to get taken seriously and to get this looked into?

[Taz D]

Originally Posted by Poppy559

My farms have ALWAYS been heavily layered and I never had these issues.

It may not be the game servers, but the game is definitely glitching.

What do we, the players, who spend money on this game need to do to get taken seriously and to get this looked into?

Hi Poppy,
What would you like us to look into? If the servers are working correctly that only leaves internet links between you and the servers and we have no control or way to check those as they are different for everyone.
You are taken seriously, but there is nothing we or the developers can do if it is not a problem on the servers and game program.