OFFICIAL Cargo Ships

[Karlene]

Originally Posted by Taz D

Hi Karlene,
From what I see in your account data your yellow ship has only been in preperation for 6 minutes from 2024-08-01 7:27 to 7:32 eastern time. There isn't any way it could be completed.

Yes, when I saw that it hadn't dispatched, I started it all over again.

Is there a reason why it would look like it had started loading, but it hadn't?

[Taz D]

Originally Posted by Karlene

Yes, when I saw that it hadn't dispatched, I started it all over again.

Is there a reason why it would look like it had started loading, but it hadn't?

Hi Karlene,
If you don't complete the loading in the 24 hours allotted for that then it will have to be started over.

[Karlene]

Originally Posted by Taz D

Hi Karlene,
If you don't complete the loading in the 24 hours allotted for that then it will have to be started over.

Hey Taz,

Well, I did start it today and it looked like it was loading. It even showed that loading was complete on all containers. It just couldn't be dispatched.

No worries. I just finished loading it and it's sent.

Thank you!

[NooNoo]

Hi

Started preparation on my Pink ship, and the first one showed 4.8 mins as expected. After 3 or 4 containers, it suddenly jumped to 9.6 mins.

Any ideas?

[marymarcel]

Originally Posted by NooNoo

Hi

Started preparation on my Pink ship, and the first one showed 4.8 mins as expected. After 3 or 4 containers, it suddenly jumped to 9.6 mins.

Any ideas?

Hi NooNoo

Ships only stay on the dispatch list for exactly 7 days then they drop off the list.

If the preparation time changed while you were preparing containers, this is because the time is calculated according to how many ships you had previously dispatched in the last 7 days. For example if you had dispatched 6 ships in the last 7 days and were preparing your Brown ship, the prep time would be 5.1 minutes, but if while you were preparing them one of those ships dropped from the list for being over 7 days old you would then change to a prep time of 5 dispatched ships, 10.2 minutes.

You have full information in the following link from our Game Guide:
https://www.slashkey.com/forum/showt...18#post6164118

[NooNoo]

Originally Posted by marymarcel

Hi NooNoo

Ships only stay on the dispatch list for exactly 7 days then they drop off the list.

If the preparation time changed while you were preparing containers, this is because the time is calculated according to how many ships you had previously dispatched in the last 7 days. For example if you had dispatched 6 ships in the last 7 days and were preparing your Brown ship, the prep time would be 5.1 minutes, but if while you were preparing them one of those ships dropped from the list for being over 7 days old you would then change to a prep time of 5 dispatched ships, 10.2 minutes.

You have full information in the following link from our Game Guide:
https://www.slashkey.com/forum/showt...18#post6164118

I understand that, but I have dispatched a ship every single day for months.

I rarely have more than 5 ships dispatched at any one time - my neighbours move them on reasonably quickly. So in 7 days I will have likely despatched the same colour ship twice.

This doubling the container loading time during preparation has never ever happened before.

[marymarcel]

Originally Posted by NooNoo

I understand that, but I have dispatched a ship every single day for months.

I rarely have more than 5 ships dispatched at any one time - my neighbours move them on reasonably quickly. So in 7 days I will have likely despatched the same colour ship twice.

This doubling the container loading time during preparation has never ever happened before.

Hi NooNoo

Next time you start preparation for a ship and you click to load a container, click in the little question mark to the right of the time showing up in that container.

You will get the times according to the amount of dispatched ships in 7 days.

At the botton of that information you have: Sure, let me see them.

Click in that and you will see the dates and times for your ships dispatched in the last 7 days.

[NooNoo]

Originally Posted by marymarcel

Hi NooNoo

Next time you start preparation for a ship and you click to load a container, click in the little question mark to the right of the time showing up in that container.

You will get the times according to the amount of dispatched ships in 7 days.

At the botton of that information you have: Sure, let me see them.

Click in that and you will see the dates and times for your ships dispatched in the last 7 days.

i now have 5 screenshots showing the problem... Started preparation at 4.5 mins, and is now on the 3rd contains showing 9 mins. The dispatched ships in the last 7 days is 6 all in the morning except that on 11th there is no despatch showing..

This means I am going to be punished for up to 7 days, or I have to despatch before 9.45am every day until the 18th August. A bit harsh!!


If you would like to see the screenshots, where can I post them? I have a zip which is 3.86mb but the forum won't support that as an attachment.