OFFICIAL Receiving-sending-exchanging Gifts

[SirMatthew KC]

I was sent a tack shop and it says so on the bottom of the screen, but I never actually received it. It's not in my inbox. It's not in my storage and it's not in my Facilities manager. The ID of the person who sent it is 101470871342564. My ID is 634471031.

[marymarcel]

Originally Posted by SirMatthew KC

I was sent a tack shop and it says so on the bottom of the screen, but I never actually received it. It's not in my inbox. It's not in my storage and it's not in my Facilities manager. The ID of the person who sent it is 101470871342564. My ID is 634471031.

Hi SirMatthew

I had a look at your data and the gift shows up as missing.

It is better if the farmer who sent it to you contacts Support. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[SirMatthew KC]

Originally Posted by marymarcel

Hi SirMatthew

I had a look at your data and the gift shows up as missing.

It is better if the farmer who sent it to you contacts Support. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

Will do! Thanks!