OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[marymarcel]

Originally Posted by abilliot

Right now I'm using Edge, but I tried it on Chrome as well.

Ok,

For Edge:

Click in the 3 dots in the upper right corner.
Then click in Settings.
On the new page, on the left, click in About Microsoft Edge.

If Edge is updated it will tell you.
If not, then Edge will update and will ask you to restart.

For Chrome:

Click in the 3 dots in the upper right corner
Hover your mouse on Help from the menu
You will see a new menu on the left
Click in About Google Chrome.

If Chrome is uptades it will tell you.
If not, then Chrome will update and will ask you to restart.


If you have any pending update for Windows, you will see a yellow dot when you try to close your computer.
It is better to Update and Restart.

[abilliot]

Both browsers say the are updated.

[Taz D]

Originally Posted by abilliot

Both browsers say the are updated.

Hi abilliot,
What about your Windows. Even though you got it July 20th, that does not mean and they usually are not up to date. Windows does updates nearly always once a week.

[abilliot]

Still can't get on.

[marymarcel]

Originally Posted by abilliot

Still can't get on.

Hi abilliot

Did you check for Windows updates?

Have you added any add-ins or plug-ins to your browser?

Please try all suggestions given in the following link, try them one by one.

http://r1.slashkey.com/forum/showthread.php?t=627590

Also, please provide your User id number. You find it at the botton of the game screen.

Or go to the following link, scroll down till Method 2 and click in the link for point II to get your user id number.
http://r1.slashkey.com/forum/showthr...90#post6351390