OFFICIAL Neighborhood Chains Contest

[Enigma Cross]

I have 5 of the FC facilities from this weeks NCC. I moved them to different farms as part of a longer term rearrangement of my facilities, but they are not showing up in this weeks contest. Did I do something wrong?

[Tiger]

Originally Posted by Enigma Cross

I have 5 of the FC facilities from this weeks NCC. I moved them to different farms as part of a longer term rearrangement of my facilities, but they are not showing up in this weeks contest. Did I do something wrong?

Hi Enigma Cross,

Once you have started the weeks NCC you must never move any of the facilities to other farms. That should have caused you to abandon the contest. If it's not telling you that you have abandoned the contest then it should be.

Please reload your game and open the NCC via your tool box and see if that message is showing up.

[Enigma Cross]

Originally Posted by Tiger

Hi Enigma Cross,

Once you have started the weeks NCC you must never move any of the facilities to other farms. That should have caused you to abandon the contest. If it's not telling you that you have abandoned the contest then it should be.

Please reload your game and open the NCC via your tool box and see if that message is showing up.

Sadly, I did not think that through. But, I got no message about quitting the NCC for the week. I am still in the NCC this week but with just the 2 coin facilities, even though I have 5 FC facilities this week. guess I should make the most of it and do some more moving around.

[Tiger]

Originally Posted by Enigma Cross

Sadly, I did not think that through. But, I got no message about quitting the NCC for the week. I am still in the NCC this week but with just the 2 coin facilities, even though I have 5 FC facilities this week. guess I should make the most of it and do some more moving around.

Hi Enigma Cross,

Which facilities do you see in the contest this week? I just need to be sure you are seeing this weeks contest and not last weeks. Is it the Townmarts and Polish Restaurants that are not showing?
I have copied your posts over to the devs thread for them to see.

[Enigma Cross]

Originally Posted by Tiger

Hi Enigma Cross,

Which facilities do you see in the contest this week? I just need to be sure you are seeing this weeks contest and not last weeks. Is it the Townmarts and Polish Restaurants that are not showing?
I have copied your posts over to the devs thread for them to see.

Yes, it's the townmarts and the polish restaurants that are not showing up.
Thanks for your help.

[Tiger]

Originally Posted by Enigma Cross

Yes, it's the townmarts and the polish restaurants that are not showing up.
Thanks for your help.

Hi Enigma Cross,

Ok thanks.

I suggest you contact the support team about this as although I could clean your NCC and see if that will add the FC facilities to the contest it could also update it to show abandoned which is what was supposed to happen, so there's a possibility that you won't be able to continue with the NCC if I did that and you would have to wait until next week to participate again.

Just in case you need the details to contact support:

To contact Support, click on the link below, fill out the form and submit it. Please be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you have any problems finding the automated response to your ticket, please click on the following link for instructions to help you with that: Support Issues - how to find their replies.

[Enigma Cross]

Originally Posted by Tiger

Hi Enigma Cross,

Ok thanks.

I suggest you contact the support team about this as although I could clean your NCC and see if that will add the FC facilities to the contest it could also update it to show abandoned which is what was supposed to happen, so there's a possibility that you won't be able to continue with the NCC if I did that and you would have to wait until next week to participate again.

Just in case you need the details to contact support:

To contact Support, click on the link below, fill out the form and submit it. Please be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you have any problems finding the automated response to your ticket, please click on the following link for instructions to help you with that: Support Issues - how to find their replies.

Ok, thanks for your help.

[Enigma Cross]

Originally Posted by Tiger

Hi Enigma Cross,

Once you have started the weeks NCC you must never move any of the facilities to other farms. That should have caused you to abandon the contest. If it's not telling you that you have abandoned the contest then it should be.

Please reload your game and open the NCC via your tool box and see if that message is showing up.

Hi Tiger,
Thanks heaps for all your help.
I bought a new Townmart, and then, all the facilities showed up in the NCC.
Very strange.
A good result though.

Regards.

[Tiger]

Originally Posted by Enigma Cross

Hi Tiger,
Thanks heaps for all your help.
I bought a new Townmart, and then, all the facilities showed up in the NCC.
Very strange.
A good result though.

Regards.

Hi Enigma Cross,

Thank you for letting us know, much appreciated!. Looks like support cleaned your NCC perhaps that helped as well.